--- title: "Kustomer Connector | Low-Code Kustomer Integration | Cyclr" description: "Provide your SaaS's users with in-app Kustomer integrations with Cyclr's low-code embedded iPaaS solution." url: "https://cyclr.com/integrate/kustomer" canonical: "https://cyclr.com/integrate/kustomer" served_via: "https://cyclr.com/.well-known/agent-markdown" --- ![Kustomer connector icon](https://cyclr.com/nitropack_static/sXmTfWgCNjOnvnYlyrLZVbIAkjEZnoiJ/assets/images/optimized/rev-31a2a0c/cyclr.com/wp-content/uploads/2023/02/ext-13-300x300.png) # Kustomer Integrations A Customer-centric, Omnichannel Software For Immediate & In-depth Responses To Requests. [Build with this Connector](https://cyclr.com/get-started) [Talk to an integration expert](https://cyclr.com/get-started/) AuthenticationSee Connector in ConsoleConnector typeCustomer ExperienceAvailable inCyclr Console ActionsMCP toolsWorkflows 01 ## Low-code orchestration Connect, compose and ship AI features faster. 02 ## Multi-tenant deployment Isolate customer credentials and configurations at scale. 03 ## Governed access Apply policies, field controls and audit trails across usage. 04 ## Embedded experience Deliver workflows natively inside your product. CONNECTOR OVERVIEW ## Provide automations with our Kustomer connector Cyclr enables SaaS platforms to integrate their application with hundreds of other platforms. Use Cyclr’s low code integration builder to integrate your application with Kustomer, so you can provide in-app Kustomer integrations for your end users. ### Why use Cyclr? Build & publish in-app integrations with our Kustomer connector PRODUCT USE CASES ## Top Use Cases for Kustomer Integrations Cyclr is a powerful [white-labelled integration platform](https://cyclr.com) that allows your teams to use low code tools to build data responsive integrations for your customers. Then quickly and seamlessly deploy them directly into your SaaS application. ### CRMs - Create customer experience invitations for new CRM contacts ### Chat - At the close of support chat conversation send customer experience link to review service received ORCHESTRATION ## How Kustomer works with Cyclr Cyclr sits between your SaaS product and Kustomer to handle authentication, govern access and orchestrate every API call per customer, at scale. 1. 1 ### Your SaaS product Your app requests an action for a specific customer. 2. 2 ### Cyclr orchestration Cyclr authenticates, applies policies and routes the request. 3. 3 ### Kustomer Kustomer processes the request and returns a response to your app. Customer-specific authentication · Governed data movement · Centralized visibility and audit CONNECTOR COVERAGE ## Available connector capabilities Explore Kustomer methods you can orchestrate through Cyclr. Search connector methods INTEGRATIONS + MCP TOOLS ### Use any Kustomer method in an integration or as an MCP tool Every available connector method can be added to an integration workflow built with Cyclr or exposed as a governed MCP tool. Use the same multi-tenant authentication, orchestration and governance layer to deliver customer-facing integrations and AI-agent capabilities inside your SaaS product. [Explore MCP PaaS](https://cyclr.com/product/mcp-paas/) Customers5 ### List New Customers Action Retrieves all new customers in your organization created since the last run. ### Get Saved Search Action Get details of a saved search by ID. ### List Updated Customers Action Retrieves all updated customers in your organization updated since the last run. ### Get Customer Action Retrieves a customer record based on the unique Customer ID. ### List Customers Action Retrieves all customers in your organization. Conversations13 ### Update Conversation Action Updates a conversation based on the unique conversation ID. ### List New Conversations Action Retrieves a paginated list of new conversations for the organization created since the last run. ### Get Conversation Action Retrieves a single conversation based on the unique conversation ID. You can also retrieve multiple conversations with a comma-separated list of IDs. ### Update Conversation Attributes Action Updates the data attributes of a conversation based on the unique conversation ID. ### List Conversations Action Retrieves a paginated list of conversations for the organization. ### Search Conversations Action Search all conversations. ### Create Conversation Action Create a Conversation. ### List Updated Conversations Action Retrieves a paginated list of updated conversations for the organization updated since the last run. ### List Conversation Messages Action Retrieves messages for a conversation. ### List Conversation Notes Action Retrieves notes found in a specific conversation based on the conversation ID. ### Upsert Conversation Tags Action Adds tags to a conversation by the tag name and/or the unique ID of the conversation. ### Remove Conversation Tags Action Removes tags from a conversation by tag name and/or the unique ID of the conversation. ### Create Conversation Note Action Create a conversation note. Work Items4 ### Get Work Item Action Get details of a work item by ID. ### List Work Items in Queue Action Get a list of all work items in a queue. ### Search Work Items Action Search all work items. ### List Work Items by Conversation Action Get a list of all work items by conversation ID. Queues5 ### List Queues Action Get a list of all queues. ### Get Queue Action Get details of a queue by ID. ### List Updated Queues Action Get a list of all queues created or updated since last run. ### List New Queues Action Get a list of all queues created since last run. ### Get Queue Metrics Action Get queue metrics for up to 80 queues by ID. Klass1 ### Create Klass Action Create a Klass. Outbound Webhooks1 ### Outbound Webhook Listener Webhook Triggered when any of the events added to the webhook take place. KObjects1 ### Create KObject Action Create a KObject. View more method groups (1 more) ### Can’t find the method your integration needs? Cyclr can extend this connector with additional API methods to support your integration requirements. [Get in touch](https://cyclr.com/contact/) TECHNICAL DETAILS ## Kustomer integration and API details Review the sourced authentication and API behaviour used when configuring customer-facing Kustomer integrations in Cyclr. ### API and authentication API host`Not specified`AuthenticationSee Connector in ConsoleCredentials Review the connector installation fields in Cyclr Console. Method categories See available methods ### Pagination and rate limits #### Pagination Method-specific behavior should be confirmed before implementation. #### Rate limits Refer to the vendor API documentation for current limits. IMPLEMENTATION ## Authentication at a glance Authentication requirements and any available connection options are shown when installing this connector in Cyclr Console. Authentication methodSee Connector in ConsoleCredential required Review the connector installation fields in Cyclr Console. AI INTEROPERABILITY ## Use Kustomer methods in MCP servers Cyclr can expose any available Kustomer connector method as a governed MCP tool. - Expose connector methods as MCP tools - Combine them with your product data and other connectors - Apply tenant-aware access and governance - Orchestrate end-to-end MCP-triggered workflows [Explore MCP PaaS](https://cyclr.com/product/mcp-paas/) KEEP EXPLORING ## Related resources and connectors [Documentation ### Kustomer Connector Documentation **Read more →**](https://community.cyclr.com/connector-guides/kustomer/kustomer-setup) ## Let Cyclr handle the integrations. You focus on building the product your customers love. [Start building for free](https://cyclr.com/get-started/request-free-trial) [Get a demo](https://cyclr.com/get-started/book-a-demo) Embedded iPaaS for SaaS [https://www.linkedin.com/company/cyclr-systems/](https://www.linkedin.com/company/cyclr-systems/) [https://www.youtube.com/channel/UCtkjPj2Lq-Ox2q3_e5MRfrg](https://www.youtube.com/channel/UCtkjPj2Lq-Ox2q3_e5MRfrg) [https://www.facebook.com/cyclrautomation](https://www.facebook.com/cyclrautomation) - [Embedded iPaaS Overview](https://cyclr.com/product) - [SaaS Embedded iPaaS](https://cyclr.com/product) - [Service Embedded iPaaS](https://cyclr.com/product/service-embedded-ipaas) - [Enterprise Embedded iPaaS](https://cyclr.com/product/branded-embedded-ipaas) - [AI Orchestration](https://cyclr.com/ai-orchestration) - [Case Studies](https://cyclr.com/case-studies) - [Build vs Buy Integration](https://cyclr.com/blog/build-or-buy-choosing-an-integration-solution) - [Cyclr Alternatives](https://cyclr.com/alternatives) - [Cyclr vs. Paragon](https://cyclr.com/alternatives/cyclr-vs-paragon) - [Cyclr vs. Prismatic](https://cyclr.com/alternatives/cyclr-vs-prismatic) - [About Us](https://cyclr.com/company/about-us) - [Contact](https://cyclr.com/contact) - [Blog](https://cyclr.com/blog) - [Partner Programme](https://cyclr.com/partners) - [Working at Cyclr](https://cyclr.com/company/working-at-cyclr) ### Contact **UK:** (0330) 010 2525 **US:** (646) 585 2525 CO.5C, Corinthian House, 17 Lansdowne Road, Croydon, CR0 2BX ### Popular Connectors - [Salesforce](https://cyclr.com/integrate/salesforce) - [HubSpot](https://cyclr.com/integrate/hubspot) - [Microsoft Dynamics](https://cyclr.com/integrate/microsoft-dynamics-crm) - [Shopify](https://cyclr.com/integrate/shopify) - [NetSuite](https://cyclr.com/integrate/netsuite) - [Amazon S3](https://cyclr.com/integrate/amazon-s3) - [Sage 200](https://cyclr.com/integrate/sage-200) ### Top Connector Categories - [Accounting](https://cyclr.com/connectors/category/accounting) - [CRM](https://cyclr.com/connectors/category/crms) - [Database](https://cyclr.com/connectors/category/databases) - [Email Marketing](https://cyclr.com/connectors/category/email-marketing) - [ERP](https://cyclr.com/connectors/category/erp) - [HR/Payroll](https://cyclr.com/connectors/category/hr-payroll) - [Product Management](https://cyclr.com/connectors/category/product-management) ### Trending Resources - [What is an Embedded iPaaS?](https://cyclr.com/blog/what-is-an-embedded-ipaas) - [SaaS Integration: How do you do it?](https://cyclr.com/blog/how-do-you-integrate-with-multiple-saas-products) - [AI Resources](https://cyclr.com/resources/ai) - [MCP Use Case Directory Tool](https://cyclr.com/resources/mcp-discovery-tool) - [API Integration](https://cyclr.com/resources/api-integration) - [Embedded iPaaS](https://cyclr.com/resources/embedded-ipaas) - [Cost Calculator](https://cyclr.com/resources/integration-cost-calculator) ### Common Use Cases - [SaaS Developers](https://cyclr.com/use-cases/saas-developers) - [Product Managers](https://cyclr.com/use-cases/product-managers) - [API Teams](https://cyclr.com/use-cases/api-teams) - [CFOs](https://cyclr.com/use-cases/cfo-finance-teams) - [B2B SaaS Platforms](https://cyclr.com/use-cases/established-saas-platforms) - [Enterprise Organizations](https://cyclr.com/enterprise) - [Composable Commerce](https://cyclr.com/use-cases/composable-commerce) MENUMENU - [Website Terms](https://cyclr.com/legal/website) - [Privacy Policy](https://cyclr.com/privacy-policy) - [Terms and Conditions](https://cyclr.com/terms-and-conditions) - [AI Policy](https://cyclr.com/ai-policy) - [DPA](https://cyclr.com/data-protection-agreement) - [SLA](https://cyclr.com/sla) - [GDPR](https://cyclr.com/legal/gdpr-compliance) - [Sitemap](https://cyclr.com/sitemap) - [Cookie Settings](https://cyclr.com/#) © 2026 Cyclr Systems Ltd. All rights reserved. Registered business number: 08790783. 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