--- title: "Embedded iPaaS Pricing Options | Embedded iPaaS | Cyclr" description: "View pricing for our embedded iPaaS solution, giving you a range of options to customise your package and setup, including shared and private cloud options." url: "https://cyclr.com/product/pricing" canonical: "https://cyclr.com/product/pricing" served_via: "https://cyclr.com/.well-known/agent-markdown" --- # Embedded iPaaS Pricing Options ## We have three products from which you can select: [#### Native Embedded iPaaS Embed **native integrations** inside your SaaS product](https://cyclr.com/product/native-embedded-ipaas#pricing) [#### Service Embedded iPaaS Unified platform for delivering **integrations as a service**.](https://cyclr.com/product/service-embedded-ipaas#pricing) [#### MCP PaaS Provide **custom MCP servers** for AI connectivity](https://cyclr.com/product/mcp-paas#pricing) ## Cyclr's Products Pricing Highlights - [Native Embedded iPaaS](https://cyclr.com/#embedded) - [Service Embedded iPaaS](https://cyclr.com/#service) - [MCP PaaS](https://cyclr.com/#mcp) ## Native Embedded iPaaS Full integration solution for B2B SaaS companies looking to centralize and scale their in-app integration offerings. | ## PAYG | ## Growth | ## Scale | | --- | --- | --- | | #### from $1,595 p/m | #### from $2,595 p/m | #### from $7,195 p/m | | Unlimited Integration | **Everything in PAYG Plus:** | **Everything in Growth Plus:** | | Unlimited Users | 10 Connectors Included | 5,000,000 API Calls Included | | $100 per Connector per month | 1,000,000 API Calls Included | Custom Connector Creation Toolkit | | 100,000 API Calls Included | Faster Polling & Increased Processing | Staging Environment | | Data on Demand/ Proxy API | Embedded Integration Marketplace | Faster Polling & Increased Processing | [View Native Embedded iPaaS Pricing](https://cyclr.com/product/native-embedded-ipaas#pricing) ## Service Embedded iPaaS Integration solution for Service companies looking to centralize and scale their integration service offerings. | ## Shared | ## Private Cloud | | --- | --- | | #### from $1,495 p/m | #### Speak to Us | | Unlimited Integrations | **Everything in Shared Plus:** | | Unlimited Connectors | Flexible Hosting Options | | Unlimited Users | Configurable Processing | | US, UK or EU Hosting | Configurable Run Time | [View Service Embedded iPaaS Pricing](https://cyclr.com/products/service-embedded-ipaas#pricing) ## MCP PaaS Turn your API into fully fledged user configurable MCP servers made available natively within your application. | ## Shared Infrastructure | ## Private Cloud | | --- | --- | | #### from $999 p/m | #### Speak to Us | | Unlimited MCP Servers | Everything in Shared Plus: | | Unlimited Executions | Flexible Hosting Options | | Unlimited Users | Configurable Processing | | OAuth MCP Security | Configurable Run Time | [View MCP PaaS Pricing](https://cyclr.com/products/mcp-paas) #### Loved by customers around the world [!\[Force24 logo\](https://cyclr.com/nitropack_static/sXmTfWgCNjOnvnYlyrLZVbIAkjEZnoiJ/assets/images/optimized/rev-31a2a0c/cyclr.com/wp-content/uploads/2024/04/force24_white.png)](https://cyclr.com/case-studies/force24-case-study) ![Verint logo](https://cyclr.com/nitropack_static/sXmTfWgCNjOnvnYlyrLZVbIAkjEZnoiJ/assets/images/optimized/rev-31a2a0c/cyclr.com/wp-content/uploads/2024/04/verint-logo.png) [!\[Monica Vinader logo\](https://cyclr.com/nitropack_static/sXmTfWgCNjOnvnYlyrLZVbIAkjEZnoiJ/assets/images/optimized/rev-31a2a0c/cyclr.com/wp-content/uploads/2024/04/monica_vinader_logo.png)](https://cyclr.com/case-studies/monica-vinader) [https://cyclr.com/case-studies/leadoo](https://cyclr.com/case-studies/leadoo) [https://cyclr.com/case-studies/force24-case-study](https://cyclr.com/case-studies/force24-case-study) [https://cyclr.com/case-studies/monica-vinader](https://cyclr.com/case-studies/monica-vinader) [https://cyclr.com/case-studies/leadoo](https://cyclr.com/case-studies/leadoo) ![Liana logo](https://cyclr.com/nitropack_static/sXmTfWgCNjOnvnYlyrLZVbIAkjEZnoiJ/assets/images/optimized/rev-31a2a0c/cyclr.com/wp-content/uploads/2026/04/liana-logo.png) [!\[Pod Point logo\](https://cyclr.com/nitropack_static/sXmTfWgCNjOnvnYlyrLZVbIAkjEZnoiJ/assets/images/optimized/rev-31a2a0c/cyclr.com/wp-content/uploads/2026/04/PodPoint-logo-white.png)](https://cyclr.com/case-studies/pod-point) [!\[Younium logo\](https://cyclr.com/nitropack_static/sXmTfWgCNjOnvnYlyrLZVbIAkjEZnoiJ/assets/images/optimized/rev-31a2a0c/cyclr.com/wp-content/uploads/2026/04/younium-logo.png)](https://cyclr.com/case-studies/younium-grow-their-integration-offering-which-opens-doors-to-new-markets) [https://cyclr.com/case-studies/valiantys-case-study](https://cyclr.com/case-studies/valiantys-case-study) [https://cyclr.com/case-studies/pod-point](https://cyclr.com/case-studies/pod-point) [https://cyclr.com/case-studies/younium-grow-their-integration-offering-which-opens-doors-to-new-markets](https://cyclr.com/case-studies/younium-grow-their-integration-offering-which-opens-doors-to-new-markets) [https://cyclr.com/case-studies/valiantys-case-study](https://cyclr.com/case-studies/valiantys-case-study) ## Have some questions? We’ve got you… Below are some common questions about Cyclr and terms used in our features. If you have any questions not answered below feel free to get in touch. ### What is a Connector? *↓* Connectors come in two varieties; Application Connectors and Utility Connectors. Application Connectors provide a standardized interface with a third-party application’s API, while Utility Connectors provide additional functionality for building advanced integration workflows. Each plan has a number of Connectors included. In the Growth plan, the 10 connectors could include the Connector to your application plus Connectors to 9 other SaaS applications. See more information in **[SaaS Connector library](https://cyclr.com/connectors)**. ### Do I get charged every time a Connector is used by a customer? *↓* No. You get charged once per month for each active Connector used in your account in the last 30 days. Each Connector can be used in unlimited workflows and by unlimited users. Simply put you can have 1, 10, 100 or >1,000 users using a Connector and it will not vary the subscription price. When a Connector is no longer actively being used then it will be removed from your billing and your subscription will reduce. ### What if I want a Connector you don't currently have in your library? *↓* We are here to help you. Our library is ever growing (see our [Connector library](https://cyclr.com/connectors)) and our team is happy to accelerate the development of a particular Connector you require. We will liaise with you over your requirements and there will be a one-off fee for the creation of the Connector that will be agreed in advance with you. Connectors are sized by development effort from Small to Large. ### Is it really Unlimited Users and Unlimited Integrations? *↓* Yes. Our primary axis for subscription is to charge per active Connector deployed. Subject to any API Call limits, in the Growth and Scale plans, you can have as many customers or integrations operational in your account as you like. ### What are the Infrastructure Options? *↓* In our shared plans Cyclr is the AWS account owner and our Growth and Scale plans include a monthly API call allowance. You have the ability to purchase extra API calls on a monthly basis from Cyclr. In our Self-Hosted Enterprise plan we will deploy Cyclr into your own AWS or Azure account and you will be responsible for paying AWS or Azure direct for the monthly resource consumed. You will remain responsible for the AWS or Azure account management and monitoring. In our Managed Hosted Enterprise plan we will host the Cyclr application in a dedicated AWS or Azure instance in the Cyclr AWS or Azure account and we will recharge you monthly, at cost, for the AWS or Azure resource consumed. Cyclr will be responsible for the AWS or Azure account management and monitoring. ### What is a Cycle? *↓* A Cycle is our term for a workflow. See more information on Cycles in our **[orchestration layer](https://cyclr.com/orchestration-layer)****.** ### What are inclusive API Calls? *↓* A Cycle that gets information from one application and transfers it to another application, using two single API requests, would use two API Calls. The amount of data in each API call is determined by your configuration of the cycle and the APIs in use in the Cycle. Your API call allowance covers all integrations run by yourselves and your users, being reset monthly. ### What happens if I go over my specified API Call limit? *↓* No problem at all. Most clients on our Growth and Scale plans operate well within the specified limits. If, however, you go over the limit then we will bill you at the published rates for the incremental API calls you use. This will be added to your next month’s subscription and reviewed monthly. Should you be in a position when you are regularly operating with high levels of API calls we would be delighted to explore a dedicated Private Cloud instance with you that can be customised to your requirements. ### What are Concurrent Processes? *↓* Our Growth and Scale Plans are inclusive of hosting in a shared environment. We manage the number of concurrent processes that can be consumed by one customer at any one time to prevent a single client dominating the infrastructure. Effectively the concurrent Process limit is indicative of the maximum number of API calls you can have processing in parallel at any one time. A ‘25’ or ‘50’ limit means that you can have a maximum number of 25 or 50 API calls processing simultaneously. As soon as any API call is processed then your next API call is submitted for processing. ### How long does it take to process an API Call? *↓* The time taken to process an API call is dependent upon a number of different factors including: the amount of information in the API call and the responsiveness of the third party applications in the Cycle (including any rate limiting they may have). API call processing time can be as quick as <1 second but may take up to 15 minutes in some instances. Cyclr is optimised to process your API calls as quickly as possible based upon the limitations of any Cycles you have in place. If you need to meet a certain level of latency then we would be happy to explore a Private Cloud license with you and support you to set-up infrastructure customised to your specific business requirements. ### What is Maximum Cycle poll frequency? *↓* Cycles can be triggered by either being ‘pushed’ to start (e.g. via webbook) which triggers a Cycle as soon as the push is received, or by setting the Cycle to ‘look’ for information – also known as ‘polling’. The Maximum Cycle poll frequency is a limit on how often you can set a Cycle to poll/look for new information. ### What are Webhook Triggered Cycles? *↓* Webhook Triggered Cycles give you the ability to create event driven integrations – running a Cycle when triggered by an event in another platform. When available, webhooks can automatically be set when a user installs a Cycle, so the setup experience is as smooth and user-friendly as possible. ### What is Data on Demand? *↓* **[Data on Demand](https://cyclr.com/orchestration-layer/data-on-demand)** allows you to request and access data from third-party applications, which can then be used in your SaaS application, without having to run a Cycle.   ### What is the Embedded Marketplace? *↓* The **[Embedded Marketplace](https://cyclr.com/integration-delivery/embedded-marketplace)** gives you all the tools to create your own integration marketplace which can be embedded inside your SaaS application. You can style your Marketplace in any way you like, so you can ensure it closely matches your application’s UI, as well as being flexible enough to create any format you like. The Marketplace also handles self-service integration deployment, so your users can browse your range of integrations and setup all of the integrations they need within a familiar interface. ### What is Cyclr API access for Custom UI? *↓* You can create your own integration experience for your users by developing with our API. Our API is extremely flexible, allowing your development team to create new bespoke experiences that fit your business model and styling. See more information on Custom UIs and API options available in our [**Integration Delivery**](https://cyclr.com/integration-delivery)options. ### What is the Application Connector Creation Toolkit and do I have to pay for any Custom Connectors I've created? *↓* The Application Connector Creation Toolkit enables you to create your own Custom, self-managed, Connectors ‘Custom Connectors’. We don’t charge for any Custom Connectors you create yourself as you take-on the burden of build, management and maintenance of Custom Connectors. Custom Connectors are therefore outside of your monthly Connector allowance. See more information on [**Custom Connectors**](https://cyclr.com/connectors/connector-creation-toolkit). ### What is the Bulk Data Onboarding Environment? *↓* Designed for customers who need to upload large amounts of data to get their user onboarded, the Bulk Data Onboarding Environment provides a separate area for processing data in bulk, while regular maintenance workflows can run in tandem. ### What is Private Cloud Performance Support? *↓* When you take our **[Private Cloud](https://cyclr.com/private-cloud-scale)** subscription you are running a dedicated Private Cloud instance of Cyclr. Our team will provide you with advice in resourcing and managing the environment to meet the performance targets you set. ### What are Multiple Private Clouds? *↓* Some customers require multiple private deployments of Cyclr as a result of the way in which they themselves supply their own customers. Typically in very large scale B2B deployments. We are happy to support multiple Private Cloud deployments and can price according to requirements. ### What is the Onboarding Process and what is involved? *↓* In order to get going with Cyclr there are a discrete number of processes that need to take place: - We need to create a Connector to your application - We need to provide you (and your team) with initial training - We need to follow-up with best practice workflow assessment sessions We will happily provide details of the sessions provided as part of your sign-up process. ### What is Implementation Support? *↓* Our team of Solutions Architects are here to support you in getting to ‘first success’ in your use of Cyclr. They provide a combination of both training and counsel as you build your first workflows. The Solutions Architects will provide you with 3 months guidance post signature of Growth and Scale Plans. In our Scale Plan your Account Manager will work with you and will draw on Solutions Architects on an ongoing basis as required. ### Where can I find the SLA? *↓* The SLA for our Growth and Scale plans can be [**found here**](https://cyclr.com/sla). ### What are your In-App Support hours? *↓* Our manned In-App support hours are 9am-10pm UK Time. ### Do you offer a Free Trial? *↓* Yes! Cyclr is an important application within anyone’s integration infrastructure and it is important to us that anyone trialling the application is treated in the same way that we would treat a customer. Which is why we offer a PoC so partners can prove data will flow between their system to others, this would be fully scoped out and implemented alongside you with training provided. ### Do you offer discounts for registered charities? *↓* Yes. We would be happy to discuss a discount for registered charities or educational establishments. ### Do prices include tax? *↓* Prices are stated exclusive of any applicable local taxes. ## Let Cyclr handle the integrations. You focus on building the product your customers love. [Start building for free](https://cyclr.com/get-started/request-free-trial) [Get a demo](https://cyclr.com/get-started/book-a-demo) Embedded iPaaS for SaaS [https://www.linkedin.com/company/cyclr-systems/](https://www.linkedin.com/company/cyclr-systems/) [https://www.youtube.com/channel/UCtkjPj2Lq-Ox2q3_e5MRfrg](https://www.youtube.com/channel/UCtkjPj2Lq-Ox2q3_e5MRfrg) [https://www.facebook.com/cyclrautomation](https://www.facebook.com/cyclrautomation) - [Embedded iPaaS Overview](https://cyclr.com/product) - [SaaS Embedded iPaaS](https://cyclr.com/product) - [Service Embedded iPaaS](https://cyclr.com/product/service-embedded-ipaas) - [Enterprise Embedded iPaaS](https://cyclr.com/product/branded-embedded-ipaas) - [AI Orchestration](https://cyclr.com/ai-orchestration) - [Case Studies](https://cyclr.com/case-studies) - [Build vs Buy Integration](https://cyclr.com/blog/build-or-buy-choosing-an-integration-solution) - [Cyclr Alternatives](https://cyclr.com/alternatives) - [Cyclr vs. Paragon](https://cyclr.com/alternatives/cyclr-vs-paragon) - [Cyclr vs. Prismatic](https://cyclr.com/alternatives/cyclr-vs-prismatic) - [About Us](https://cyclr.com/company/about-us) - [Contact](https://cyclr.com/contact) - [Blog](https://cyclr.com/blog) - [Partner Programme](https://cyclr.com/partners) - [Working at Cyclr](https://cyclr.com/company/working-at-cyclr) ### Contact **UK:** (0330) 010 2525 **US:** (646) 585 2525 CO.5C, Corinthian House, 17 Lansdowne Road, Croydon, CR0 2BX ### Popular Connectors - [Salesforce](https://cyclr.com/integrate/salesforce) - [HubSpot](https://cyclr.com/integrate/hubspot) - [Microsoft Dynamics](https://cyclr.com/integrate/microsoft-dynamics-crm) - [Shopify](https://cyclr.com/integrate/shopify) - [NetSuite](https://cyclr.com/integrate/netsuite) - [Amazon S3](https://cyclr.com/integrate/amazon-s3) - [Sage 200](https://cyclr.com/integrate/sage-200) ### Top Connector Categories - [Accounting](https://cyclr.com/connectors/category/accounting) - [CRM](https://cyclr.com/connectors/category/crms) - [Database](https://cyclr.com/connectors/category/databases) - [Email Marketing](https://cyclr.com/connectors/category/email-marketing) - [ERP](https://cyclr.com/connectors/category/erp) - [HR/Payroll](https://cyclr.com/connectors/category/hr-payroll) - [Product Management](https://cyclr.com/connectors/category/product-management) ### Trending Resources - [What is an Embedded iPaaS?](https://cyclr.com/blog/what-is-an-embedded-ipaas) - [SaaS Integration: How do you do it?](https://cyclr.com/blog/how-do-you-integrate-with-multiple-saas-products) - [AI Resources](https://cyclr.com/resources/ai) - [MCP Use Case Directory Tool](https://cyclr.com/resources/mcp-discovery-tool) - [API Integration](https://cyclr.com/resources/api-integration) - [Embedded iPaaS](https://cyclr.com/resources/embedded-ipaas) - [Cost Calculator](https://cyclr.com/resources/integration-cost-calculator) ### Common Use Cases - [SaaS Developers](https://cyclr.com/use-cases/saas-developers) - [Product Managers](https://cyclr.com/use-cases/product-managers) - [API Teams](https://cyclr.com/use-cases/api-teams) - [CFOs](https://cyclr.com/use-cases/cfo-finance-teams) - [B2B SaaS Platforms](https://cyclr.com/use-cases/established-saas-platforms) - [Enterprise Organizations](https://cyclr.com/enterprise) - [Composable Commerce](https://cyclr.com/use-cases/composable-commerce) MENUMENU - [Website Terms](https://cyclr.com/legal/website) - [Privacy Policy](https://cyclr.com/privacy-policy) - [Terms and Conditions](https://cyclr.com/terms-and-conditions) - [AI Policy](https://cyclr.com/ai-policy) - [DPA](https://cyclr.com/data-protection-agreement) - [SLA](https://cyclr.com/sla) - [GDPR](https://cyclr.com/legal/gdpr-compliance) - [Sitemap](https://cyclr.com/sitemap) - [Cookie Settings](https://cyclr.com/#) © 2026 Cyclr Systems Ltd. All rights reserved. Registered business number: 08790783. 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Application Connectors provide a standardized interface with a third-party application’s API, while Utility Connectors provide additional functionality for building advanced integration workflows.\nEach plan has a number of Connectors included. In the Growth plan, the 10 connectors could include the Connector to your application plus Connectors to 9 other SaaS applications.\nSee more information in SaaS Connector library." } }, { "@type": "Question", "name": "Do I get charged every time a Connector is used by a customer?", "acceptedAnswer": { "@type": "Answer", "text": "No. You get charged once per month for each active Connector used in your account in the last 30 days. Each Connector can be used in unlimited workflows and by unlimited users. Simply put you can have 1, 10, 100 or >1,000 users using a Connector and it will not vary the subscription price. When a Connector is no longer actively being used then it will be removed from your billing and your subscription will reduce." } }, { "@type": "Question", "name": "What if I want a Connector you don't currently have in your library?", "acceptedAnswer": { "@type": "Answer", "text": "We are here to help you. Our library is ever growing (see our Connector library) and our team is happy to accelerate the development of a particular Connector you require. We will liaise with you over your requirements and there will be a one-off fee for the creation of the Connector that will be agreed in advance with you. Connectors are sized by development effort from Small to Large." } }, { "@type": "Question", "name": "Is it really Unlimited Users and Unlimited Integrations?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. Our primary axis for subscription is to charge per active Connector deployed. Subject to any API Call limits, in the Growth and Scale plans, you can have as many customers or integrations operational in your account as you like." } }, { "@type": "Question", "name": "What are the Infrastructure Options?", "acceptedAnswer": { "@type": "Answer", "text": "In our shared plans Cyclr is the AWS account owner and our Growth and Scale plans include a monthly API call allowance. You have the ability to purchase extra API calls on a monthly basis from Cyclr.\nIn our Self-Hosted Enterprise plan we will deploy Cyclr into your own AWS or Azure account and you will be responsible for paying AWS or Azure direct for the monthly resource consumed. You will remain responsible for the AWS or Azure account management and monitoring.\nIn our Managed Hosted Enterprise plan we will host the Cyclr application in a dedicated AWS or Azure instance in the Cyclr AWS or Azure account and we will recharge you monthly, at cost, for the AWS or Azure resource consumed. Cyclr will be responsible for the AWS or Azure account management and monitoring." } }, { "@type": "Question", "name": "What is a Cycle?", "acceptedAnswer": { "@type": "Answer", "text": "A Cycle is our term for a workflow. \nSee more information on Cycles in our orchestration layer." } }, { "@type": "Question", "name": "What are inclusive API Calls?", "acceptedAnswer": { "@type": "Answer", "text": "A Cycle that gets information from one application and transfers it to another application, using two single API requests, would use two API Calls. The amount of data in each API call is determined by your configuration of the cycle and the APIs in use in the Cycle.\nYour API call allowance covers all integrations run by yourselves and your users, being reset monthly." } }, { "@type": "Question", "name": "What happens if I go over my specified API Call limit?", "acceptedAnswer": { "@type": "Answer", "text": "No problem at all. Most clients on our Growth and Scale plans operate well within the specified limits. If, however, you go over the limit then we will bill you at the published rates for the incremental API calls you use. This will be added to your next month’s subscription and reviewed monthly. Should you be in a position when you are regularly operating with high levels of API calls we would be delighted to explore a dedicated Private Cloud instance with you that can be customised to your requirements." } }, { "@type": "Question", "name": "What are Concurrent Processes?", "acceptedAnswer": { "@type": "Answer", "text": "Our Growth and Scale Plans are inclusive of hosting in a shared environment. We manage the number of concurrent processes that can be consumed by one customer at any one time to prevent a single client dominating the infrastructure. Effectively the concurrent Process limit is indicative of the maximum number of API calls you can have processing in parallel at any one time. A ‘25’ or ‘50’ limit means that you can have a maximum number of 25 or 50 API calls processing simultaneously. As soon as any API call is processed then your next API call is submitted for processing." } }, { "@type": "Question", "name": "How long does it take to process an API Call?", "acceptedAnswer": { "@type": "Answer", "text": "The time taken to process an API call is dependent upon a number of different factors including: the amount of information in the API call and the responsiveness of the third party applications in the Cycle (including any rate limiting they may have). API call processing time can be as quick as <1 second but may take up to 15 minutes in some instances. Cyclr is optimised to process your API calls as quickly as possible based upon the limitations of any Cycles you have in place. If you need to meet a certain level of latency then we would be happy to explore a Private Cloud license with you and support you to set-up infrastructure customised to your specific business requirements." } }, { "@type": "Question", "name": "What is Maximum Cycle poll frequency?", "acceptedAnswer": { "@type": "Answer", "text": "Cycles can be triggered by either being ‘pushed’ to start (e.g. via webbook) which triggers a Cycle as soon as the push is received, or by setting the Cycle to ‘look’ for information – also known as ‘polling’. The Maximum Cycle poll frequency is a limit on how often you can set a Cycle to poll/look for new information." } }, { "@type": "Question", "name": "What are Webhook Triggered Cycles?", "acceptedAnswer": { "@type": "Answer", "text": "Webhook Triggered Cycles give you the ability to create event driven integrations – running a Cycle when triggered by an event in another platform.\nWhen available, webhooks can automatically be set when a user installs a Cycle, so the setup experience is as smooth and user-friendly as possible." } }, { "@type": "Question", "name": "What is Data on Demand?", "acceptedAnswer": { "@type": "Answer", "text": "Data on Demand allows you to request and access data from third-party applications, which can then be used in your SaaS application, without having to run a Cycle.\n " } }, { "@type": "Question", "name": "What is the Embedded Marketplace?", "acceptedAnswer": { "@type": "Answer", "text": "The Embedded Marketplace gives you all the tools to create your own integration marketplace which can be embedded inside your SaaS application.\nYou can style your Marketplace in any way you like, so you can ensure it closely matches your application’s UI, as well as being flexible enough to create any format you like.\nThe Marketplace also handles self-service integration deployment, so your users can browse your range of integrations and setup all of the integrations they need within a familiar interface." } }, { "@type": "Question", "name": "What is Cyclr API access for Custom UI?", "acceptedAnswer": { "@type": "Answer", "text": "You can create your own integration experience for your users by developing with our API. \nOur API is extremely flexible, allowing your development team to create new bespoke experiences that fit your business model and styling.\nSee more information on Custom UIs and API options available in our Integration Delivery options." } }, { "@type": "Question", "name": "What is the Application Connector Creation Toolkit and do I have to pay for any Custom Connectors I've created?", "acceptedAnswer": { "@type": "Answer", "text": "The Application Connector Creation Toolkit enables you to create your own Custom, self-managed, Connectors ‘Custom Connectors’.\nWe don’t charge for any Custom Connectors you create yourself as you take-on the burden of build, management and maintenance of Custom Connectors. Custom Connectors are therefore outside of your monthly Connector allowance.\nSee more information on Custom Connectors." } }, { "@type": "Question", "name": "What is the Bulk Data Onboarding Environment?", "acceptedAnswer": { "@type": "Answer", "text": "Designed for customers who need to upload large amounts of data to get their user onboarded, the Bulk Data Onboarding Environment provides a separate area for processing data in bulk, while regular maintenance workflows can run in tandem." } }, { "@type": "Question", "name": "What is Private Cloud Performance Support?", "acceptedAnswer": { "@type": "Answer", "text": "When you take our Private Cloud subscription you are running a dedicated Private Cloud instance of Cyclr. Our team will provide you with advice in resourcing and managing the environment to meet the performance targets you set." } }, { "@type": "Question", "name": "What are Multiple Private Clouds?", "acceptedAnswer": { "@type": "Answer", "text": "Some customers require multiple private deployments of Cyclr as a result of the way in which they themselves supply their own customers. Typically in very large scale B2B deployments. We are happy to support multiple Private Cloud deployments and can price according to requirements." } }, { "@type": "Question", "name": "What is the Onboarding Process and what is involved?", "acceptedAnswer": { "@type": "Answer", "text": "In order to get going with Cyclr there are a discrete number of processes that need to take place:\n\nWe need to create a Connector to your application\nWe need to provide you (and your team) with initial training\nWe need to follow-up with best practice workflow assessment sessions\n\nWe will happily provide details of the sessions provided as part of your sign-up process." } }, { "@type": "Question", "name": "What is Implementation Support?", "acceptedAnswer": { "@type": "Answer", "text": "Our team of Solutions Architects are here to support you in getting to ‘first success’ in your use of Cyclr. They provide a combination of both training and counsel as you build your first workflows. The Solutions Architects will provide you with 3 months guidance post signature of Growth and Scale Plans. In our Scale Plan your Account Manager will work with you and will draw on Solutions Architects on an ongoing basis as required." } }, { "@type": "Question", "name": "Where can I find the SLA?", "acceptedAnswer": { "@type": "Answer", "text": "The SLA for our Growth and Scale plans can be found here." } }, { "@type": "Question", "name": "What are your In-App Support hours?", "acceptedAnswer": { "@type": "Answer", "text": "Our manned In-App support hours are 9am-10pm UK Time." } }, { "@type": "Question", "name": "Do you offer a Free Trial?", "acceptedAnswer": { "@type": "Answer", "text": "Yes! Cyclr is an important application within anyone’s integration infrastructure and it is important to us that anyone trialling the application is treated in the same way that we would treat a customer. Which is why we offer a PoC so partners can prove data will flow between their system to others, this would be fully scoped out and implemented alongside you with training provided." } }, { "@type": "Question", "name": "Do you offer discounts for registered charities?", "acceptedAnswer": { "@type": "Answer", "text": "Yes. We would be happy to discuss a discount for registered charities or educational establishments." } }, { "@type": "Question", "name": "Do prices include tax?", "acceptedAnswer": { "@type": "Answer", "text": "Prices are stated exclusive of any applicable local taxes." } } ] } ```