Integrate ServiceNow

Provide your users with in-app integration with ServiceNow

ServiceNow connector

ServiceNow

ServiceNow helps to transform old, manual ways of working into modern digital workflows. Employees and customers get what they need, when they need it—fast, simple, easy.

ServiceNow Connector Methods

Custom Records

Feature Description Type
Create Record Inserts one record into the configured table. Action
Modify Record Updates only the specified record fields. Action
Replace Record Replaces the specified record with the data specified in the request. Action
Get Record Retrieves the specified record by sys_id. Action
List Records Retrieves multiple records for the configured table. Action
Delete Record Deletes the specified record by sys_id. Action

Tables

Feature Description Type
List Tables Action

Incidents

Feature Description Type
Create Incident Record Inserts one record into the configured table. Action
Delete Incident Record Deletes the specified record by sys_id. Action
Update Incident Record (PUT) Replaces the specified record with the data specified in the request. Action
Get Incident Record Retrieves the specified record by sys_id. Action
List New Incident Records Retrieves multiple records for the configured table that have been created since lastrun. Action
List Updated Incident Records Retrieves multiple records for the configured table that have been created or updated since lastrun. Action
Update Incident Record (PATCH) Updates only the specified record fields. Action
List Incident Records Retrieves multiple records for the configured table. Action
Looking for extra functionality in this connector? We build our connectors to our customer requirements, so if you need an extension get in touch.

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