UserPilot Connector

Embed Userpilot-driven in-app experiences and automation for your customers. With Cyclr you can build white-label, customer-facing integrations that identify users, track events, trigger flows and surface Userpilot data inside your product without custom connector maintenance.

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White-label marketplace

Publish integrations inside your product for customers.

Governed MCP tools

Expose vetted Userpilot actions as controlled tooling.

Operational controls

Central retries, monitoring and rate-limit handling.

Embedded experience

Deliver customer-facing workflows natively inside your SaaS product.

CONNECTOR OVERVIEW

Overview

Cyclr lets product and engineering teams create customer-facing Userpilot integrations and orchestrate multi-step workflows across systems. Use Cyclr’s low-code builder to map tenant credentials, push identities and events into Userpilot, run bulk imports or exports, react to Userpilot webhooks, and expose supported methods as governed MCP tools for end users.

PRODUCT USE CASES

Top Use Cases for Userpilot Integrations

Quickly create integrations that sync user profiles, send backend events to Userpilot, trigger in-app flows from external systems and export analytics. Publish integrations through Cyclr’s white-label embedded marketplace and control which Userpilot actions customers can run.

Sync SSO and user profiles to Userpilot

Automatically upsert identified users and company properties after SSO or CRM sync to keep in-app experiences accurate.

Send backend events for feature adoption

Push server-side events into Userpilot to measure feature usage and drive targeted in-app flows.

Trigger flows from external systems

Invoke or react to Userpilot events and trigger automations when external product events occur.

ORCHESTRATION

How UserPilot works with Cyclr

Cyclr sits between your SaaS product and UserPilot to handle authentication, govern access and orchestrate every API call per customer, at scale.

1
Your SaaS product
Your app requests an action for a specific customer.
2
Cyclr orchestration
Cyclr authenticates, applies policies and routes the request.
3
UserPilot
UserPilot processes the request and returns a response to your app.

Customer-specific authentication · Governed data movement · Centralized visibility and audit

CONNECTOR COVERAGE

Available connector capabilities

Explore UserPilot methods you can orchestrate through Cyclr.

Webhooks2

Score

Webhook

Feedback

Webhook

TECHNICAL DETAILS

UserPilot integration and API details

Review the sourced authentication and API behaviour used when configuring customer-facing UserPilot integrations in Cyclr.

API and authentication

API host: https://analytex.userpilot.io
Authentication: API token via Authorization header
Credentials: API token (App token from Environment settings).
Method categories: Identify users, track events, bulk import and export, delete, analytics, webhooks.

View vendor API documentation →

Pagination and rate limits

Pagination

Analytics and exports use cursor-based pagination; many identify/track endpoints are single-request and not paginated. Check each endpoint for details.

Rate limits

Identify and Track APIs typically enforce 600 requests per minute per application token; bulk jobs and exports are often limited to one active job.

IMPLEMENTATION

Authentication at a glance

Authenticate using a Userpilot API token (App token) in the Authorization header; include API version header and use HTTPS for all requests.

Authentication method: API token via Authorization header
Credential required: API token (App token from Environment settings).

Before you begin:

Environment-specific endpoints (analytex vs analytex-eu) and some features require Growth/Enterprise plans.

View setup guide

COMMON QUESTIONS

Frequently asked questions

Cyclr uses each tenant’s Userpilot API token to call Userpilot REST endpoints and to receive webhook events when configured.

Userpilot REST APIs use an API token (App token) supplied in the Authorization header and require HTTPS and an API version header.

Yes. Userpilot supports outbound webhooks for many event types, with signature verification and plan restrictions.

Cyclr can orchestrate retries, backoff and use bulk job endpoints while respecting Userpilot job and rate-limit constraints.

KEEP EXPLORING

Related resources and connectors

Documentation