Partner Customer connectivity choice
- Cyclr enables Partners and their Customers to self select connectivity to AI services through the use of Connectors.
- Partner and their Customers retain full control over their data and can determine their own use of connectivity to AI services through the use of Connectors provided by Cyclr or through the creation of their own proprietary Connectors (if such feature is enabled in their subscription)
Within the Cyclr Application
- Cyclr does not integrate AI within the Cyclr Application itself. AI has no access to Partner, or their Customers, cycles, templates or data.
- The Cyclr Application does not transmit, store, or process Partner or Partner Customer data using any external AI services or internally utilise any data for AI model training or transformation via machine learning algorithms.
Outside the Cyclr Application
- Cyclr’s website chatbot leverages AI to enhance website user query responses, utilising data sourced solely from our website, documentation and our own teaching.
- Cyclr’s documentation site uses a web chat bot AI to enhance query responses, utilising data sourced solely from our documentation and our own teaching materials.
- No Partner or their Customer data is used for training or improving the website or documentation chatbot AI.
Cyclr complies with applicable data privacy laws, including but not limited to GDPR and CCPA, ensuring the protection of Partner and Partner Customer data. Further information can be found here.
