Customer Experience Connectors

Integrate with customer experience connectors to automate feedback collection, track satisfaction, and improve engagement.

Add Customer Experience integrations into your SaaS

Customer experience connectors facilitate integration with leading feedback platforms, helping users gather and analyze customer insights effectively. By offering these connectors, SaaS companies can help their users streamline feedback workflows, track satisfaction, and enhance customer engagement.

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Take a look at some common use cases with our Customer Experience Connectors

By integrating your SaaS application using Cyclr you can quickly and easily create scalable, user facing integrations with any of the Connectors in our library.

Connecting your SaaS platform with Zendesk is a practical example. This integration allows users to manage customer support tickets, track interactions, and gather feedback, ensuring an improved customer experience.

Solve your users business cases natively, within your application, including use cases such as these:

Support and Customer Experience integration use cases

  • Send customer experience review invitations to contacts from support tickets
  • Create support tickets from new survey/form responses
  • Trigger different customer experience questionnaires depending on a users response to support service

Ecommerce and Customer Experience integration use cases

  • Create new customer experience review invitations from ecommerce orders

Calendars and Customer Experience integration use cases

  • Create and send customer experience review invitations at end of trial date in calendar

Marketing and Customer Experience integration use cases

  • Create and send review invitations to email subscribers from ecommerce orders
  • When a lead has been converted to a user create and send a review invitation

SMS and Customer Experience integration use cases

  • Automatically ask for user feedback via SMS when a user takes an action
  • Be proactive to notify customers of changes and developments to their orders

Sales and Customer Experience integration use cases

  • When sales journey has completed send user link to review their customer experience
  • When a sales lead reaches a certain point in the pipeline generate a customer experience invitation

Collaboration and Customer Experience integration use cases

  • When a task has been completed in collaboration software generate a customer experience invitation

Miscellaneous and Customer Experience integration use cases

Chat and Customer Experience integration use cases

  • At the close of support chat conversation send customer experience link to review service received

Data Tools and Customer Experience integration use cases

  • Add custom data from customer experience invitations to data tools as new rows

Support and Customer Experience integration use cases

  • Send customer experience review invitations to contacts from support tickets
  • Create support tickets from new survey/form responses
  • Trigger different customer experience questionnaires depending on a users response to support service

Ecommerce and Customer Experience integration use cases

  • Create new customer experience review invitations from ecommerce orders

Calendars and Customer Experience integration use cases

  • Create and send customer experience review invitations at end of trial date in calendar

Marketing and Customer Experience integration use cases

  • Create and send review invitations to email subscribers from ecommerce orders
  • When a lead has been converted to a user create and send a review invitation

SMS and Customer Experience integration use cases

  • Automatically ask for user feedback via SMS when a user takes an action
  • Be proactive to notify customers of changes and developments to their orders

Sales and Customer Experience integration use cases

  • When sales journey has completed send user link to review their customer experience
  • When a sales lead reaches a certain point in the pipeline generate a customer experience invitation

Collaboration and Customer Experience integration use cases

  • When a task has been completed in collaboration software generate a customer experience invitation

Miscellaneous and Customer Experience integration use cases

Chat and Customer Experience integration use cases

  • At the close of support chat conversation send customer experience link to review service received

Data Tools and Customer Experience integration use cases

  • Add custom data from customer experience invitations to data tools as new rows

Some of the many benefits of using Cyclr as your integration solution

Native

Native

Transform your API from backend to frontend, from developer focused to business user focused.

Deliver integrations natively from within your own application and add value to your end-users.

Build Quickly

Build Quickly

Add connectivity in days, not months. So you can add transformative technology to your system in no time at all.

Be responsive to the needs of your clients and your sales team.

No code integrations

No code integrations

Use our drag and drop integration builder to create integrations, then click to publish them to your app.

Your users can then search and deploy these integrations in a couple of clicks.

Ready to start your integration journey?

Book a demo to see Cyclr in action and start creating integration solutions for your customers

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