Transform your API from backend to frontend, from developer focused to business user focused.
Deliver integrations natively from within your own application and add value to your end-users.
Webex Contact Center Integrations
Build & publish in-app integrations with our Webex Contact Center connector
What is Webex Contact Center?
Webex Contact Center delivers AI-powered, connected experiences tailored to each customer. From proactive digital engagement to 24/7 self-service via AI-powered voice and chat agents, we help your customers connect when and how they want on the digit
Create automations with our Webex Contact Center connector
Cyclr enables SaaS platforms to integrate their application with hundreds of other platforms. Use Cyclr’s low code integration builder to integrate your application with Webx, so you can provide in-app Webx integrations for your end users.
Why integrate with Webex Contact Center
Your SaaS users want more and more integrations, but they take time and development resources to create. Which is why Cyclr’s white label, embedded integration platform enables you to create integrations between your application and Webx, as well as 100s of other apps, using low code tools.
Available Methods and Endpoints
Agent Sessions ↓
List Logged In Agents Sessions
List all Logged In Agents Sessions.
Action
List Available Agents Sessions
List all Available Agents Sessions.
Action
Leg Records ↓
List Call Leg Records
List all Call Leg Records.
Action
Queues ↓
List Queue Statistics
List all Queue statistics for a given interval of time.
Action
Contact Service Queues ↓
Get Contact Service Queue
Get a Contact Service Queue.
Action
List Contact Service Queues
List all Contact Service Queues in a given organization.
Action
Do you want to access something that's not currently listed?
Just let us know and we can add it to the connector for you!
Related Connectors
Top Use Cases for Webex Contact Center Integrations
Quickly create integrations between your SaaS application and Webx with Cyclr’s low code integration builder. Publish your Webx integration into your application using Cyclr’s white label embedded integration marketplace.
Sales
- Add new landing page form submissions to CRM as leads
- Create new CRM entries when new contracts have been signed by leads
Customer Experience
- Create customer experience invitations for new CRM contacts
Some of the many benefits of using Cyclr as your integration solution
Native
Build Quickly
Add connectivity in days, not months. So you can add transformative technology to your system in no time at all.
Be responsive to the needs of your clients and your sales team.
No code integrations
Use our drag and drop integration builder to create integrations, then click to publish them to your app.
Your users can then search and deploy these integrations in a couple of clicks.
Related Resources
Webex Contact Center Connector Documentation
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