Bluecore connector icon

Bluecore Connector

Embed Bluecore in your SaaS to push customer profiles and behavioral events, trigger transactional or direct-send messages, and export audiences for campaigns — all orchestrated and published from Cyclr without building point-to-point integrations.

01

Faster time to market

Ship Bluecore integrations without custom point-to-point engineering

02

Multi-tenant orchestration

Reuse workflows across customer namespaces with tenant-specific credentials

03

Governed MCP tools

Expose only approved Bluecore methods to end users

04

Embedded experience

Deliver customer-facing workflows natively inside your SaaS product.

CONNECTOR OVERVIEW

Overview

Teams can send customer profiles and behavioral events to Bluecore, read and update customer records, trigger transactional or direct-send messages, and export audiences for campaigns. Bluecore uses a REST-style API and organized endpoints (namespace-scoped) for Customer Profile, Events and Communicate surfaces; Cyclr workflows can orchestrate event ingestion, profile updates and transactional sends. (developers.bluecore.com)

PRODUCT USE CASES

Use cases

Quickly build customer-facing automations that sync profiles, post events, trigger transactional messages and export audiences. Publish integrations in your white-label embedded marketplace and govern which Bluecore actions are available to each tenant.

Sync customer profiles from your app

Create or update Bluecore Customer Profile records from your app to enable personalization and audience membership. (developers.bluecore.com)

Post behavioral events for real-time personalization

Send events (page views, purchases, cart actions) to Bluecore’s Events API to fuel audience rules and campaign triggers. (help.bluecore.com)

Trigger transactional emails and direct sends

Use Bluecore’s Transactional or Direct Send APIs to send order confirmations or other transactional messages programmatically. (developers.bluecore.com)

ORCHESTRATION

How Bluecore works with Cyclr

Cyclr sits between your SaaS product and Bluecore to handle authentication, govern access and orchestrate every API call per customer, at scale.

  1. 1

    Your SaaS product

    Your app requests an action for a specific customer.

  2. 2

    Cyclr orchestration

    Cyclr authenticates, applies policies and routes the request.

  3. 3

    Bluecore

    Bluecore processes the request and returns a response to your app.

Customer-specific authentication · Governed data movement · Centralized visibility and audit

CONNECTOR COVERAGE

Available connector capabilities

Explore Bluecore methods you can orchestrate through Cyclr.

Emails1

Add Contact

Action

Push contact to campaign.

TECHNICAL DETAILS

Bluecore integration and API details

Review the sourced authentication and API behaviour used when configuring customer-facing Bluecore integrations in Cyclr.

API and authentication

API host
https://api.bluecore.app
Authentication
API key
Credentials

API key; Namespace (namespace ID); API base Bluecore documentation

Method categories

Customer profile read/write; Event ingestion; Transactional sends; Audience exports; Direct-send messages

View vendor API documentation →

Pagination and rate limits

Pagination

Most list endpoints use offset-style skip/limit pagination; a few use cursor-style pageInfo responses. (blue.app)

Rate limits

Bluecore enforces per-key, per-user and per-organization per-minute limits; exceeding limits returns HTTP 429. Confirm limits for your account or plan. (blue.app)

IMPLEMENTATION

Authentication at a glance

Bluecore authenticates via API keys created in the Bluecore Developer Portal; confirm which auth option Cyclr enables in Console. (help.bluecore.com)

Authentication method
API key
Credential required

API key; Namespace (namespace ID); API base Bluecore documentation

Before you begin:

Requires a Bluecore Namespace and API key with appropriate read/write permissions.

View setup guide

COMMON QUESTIONS

Frequently asked questions

It can push customer profiles and behavioral events, read and update customer records, trigger transactional or direct-send messages, and export audiences for campaigns. These actions let you automate personalization and campaign activation from your app. (developers.bluecore.com)

Use an API key created in the Bluecore Developer Portal; keys can be scoped read-only, read & write or custom permissions and display only once when created. Confirm Cyclr’s enabled auth option in Console. (help.bluecore.com)

Yes. Map each tenant to its Bluecore Namespace and API key so Cyclr workflows run per-customer, enabling multi-tenant embedding and tenant-specific orchestration and credentials management.

Yes. Cyclr can expose selected Bluecore actions as governed MCP tools, letting product teams control which methods tenants may run and centrally manage permissions, retries and error handling.