Transform your API from backend to frontend, from developer focused to business user focused.
Deliver integrations natively from within your own application and add value to your end-users.
Zendesk Chat Integrations
Build & publish in-app integrations with our Zendesk Chat connector
What is Zendesk Chat?
Enabling real-time customer service for businesses around the world. Formerly Zopim.
Create automations with our Zendesk Chat connector
Enhance your in-house integration capabilities with low code tools and encourage your commercial teams to build scalable integrations with Zendesk Chat.
Why integrate with Zendesk Chat
Integrate with Zendesk Chat using Cyclr and provide your commercial teams with the low code tools to build scalable integrations for your customers. Integrations to help your end-users meet their customer needs, and give the best customer support and experience they can. Connect your SaaS to Zendesk Chat to help keep your end-users businesses in sync with their customer support.
Available Methods and Endpoints
Chats ↓
Get Chat
Get chat by ID.
Action
List Chats
Lists all the chats for the account.
Action
List New Chats (Ended)
Lists all the chats for the account that ended since last run. (Filtered on [chats].end_timestamp).
Action
Visitors ↓
Get Visitor
Action
Webhooks ↓
Message Created
In order to use this webhook, Zendesk Events Connector for Amazon EventBridge must be set up, please follow the steps found here: https://support.zendesk.com/hc/en-us/articles/4408824521114
Webhook
Do you want to access something that's not currently listed?
Just let us know and we can add it to the connector for you!
Related Connectors
Top Use Cases for Zendesk Chat Integrations
Design, build and test reusable integrations for your users in minutes with Cyclr’s automation workflow builder. No code is required for these integration builds, and easy deployment options are available for publishing your templates directly in your SaaS, and in your apps UI.
Customer Experience
- Initiate a chat when a customer has left a customer experience review rating less than 3 stars
- After a customer has received chat support send an invitation to review their customer experience with the service
Some of the many benefits of using Cyclr as your integration solution
Native
Build Quickly
Add connectivity in days, not months. So you can add transformative technology to your system in no time at all.
Be responsive to the needs of your clients and your sales team.
No code integrations
Use our drag and drop integration builder to create integrations, then click to publish them to your app.
Your users can then search and deploy these integrations in a couple of clicks.
Related Resources
Zendesk Chat Connector Documentation
Read ArticleKeep customers and employees connected with chat Integrations
Read ArticleSyncing your support integrations for enhanced customer experience
Read ArticleReady to start your integration journey?
Book a demo to see Cyclr in action and start creating integration solutions for your customers
