Trustpilot connector icon

Trustpilot Integrations

Trustpilot is the world's most powerful review platform, working to inspire ever-improving experiences for everyone.

01

Low-code orchestration

Connect, compose and ship AI features faster.

02

Multi-tenant deployment

Isolate customer credentials and configurations at scale.

03

Governed access

Apply policies, field controls and audit trails across usage.

04

Embedded experience

Deliver workflows natively inside your product.

CONNECTOR OVERVIEW

Create automations with our Trustpilot connector

Cyclr enables SaaS platforms to integrate their application with hundreds of other platforms. Use Cyclr’s low code integration builder to integrate your application with Trustpilot, so you can provide in-app Trustpilot integrations for your end users.

PRODUCT USE CASES

Top Use Cases for Trustpilot Integrations

Quickly create integrations between your SaaS application and Trustpilot with Cyclr's low code integration builder. Publish your Trustpilot integration into your application using Cyclr's white label embedded integration marketplace.

Support

  • Send customer experience review invitations to contacts from support tickets
  • Create support tickets from new survey/form responses
  • Trigger different customer experience questionnaires depending on a users response to support service

ORCHESTRATION

How Trustpilot works with Cyclr

Cyclr sits between your SaaS product and Trustpilot to handle authentication, govern access and orchestrate every API call per customer, at scale.

  1. 1

    Your SaaS product

    Your app requests an action for a specific customer.

  2. 2

    Cyclr orchestration

    Cyclr authenticates, applies policies and routes the request.

  3. 3

    Trustpilot

    Trustpilot processes the request and returns a response to your app.

Customer-specific authentication · Governed data movement · Centralized visibility and audit

CONNECTOR COVERAGE

Available connector capabilities

Explore Trustpilot methods you can orchestrate through Cyclr.

Businesses3

Search For Business Units

Action

Search for business units, even if you only know part of the name. For example, search results for "Trustpilot" would show "trustpilot.com", among others.

Get Business Unit

Action

Get a single business unit by URL.

List Business Unit's Web Links

Action

List profile and evaluation links for a given business unit.

Product Reviews5

List Top Rated Products

Action

List the highest rated products.

List New Product Reviews

Action

List new product reviews, since the last run.

Get Product Reviews Summary

Action

Get a summary of product reviews for a single or multiple SKU(s) or Product URL(s).

List Product Reviews

Action

List product reviews.

List Updated Product Reviews

Action

List product reviews updated since the last run.

Business Reviews3

List New Business Reviews

Action

List new reviews written about a business unit since the last run.

List Updated Business Reviews

Action

List a business unit's reviews updated since the last run.

List Business Reviews

Action

List all reviews written about a business unit.

Invitations2

Create Service Review Invitations

Action

Create email invitations for service reviews.

Create Product Review Invitations

Action

Create email invitations for product reviews.

Comments2

Create Review Conversation

Action

Create a product review conversation.

Create Comment

Action

Create a new comment for a given conversation.

Products1

List Products

Action

List the products associated with a business unit.

TECHNICAL DETAILS

Trustpilot integration and API details

Review the sourced authentication and API behaviour used when configuring customer-facing Trustpilot integrations in Cyclr.

API and authentication

API host
Not specified
Authentication
See Connector in Console
Credentials

Review the connector installation fields in Cyclr Console.

Method categories

See available methods

Pagination and rate limits

Pagination

Method-specific behavior should be confirmed before implementation.

Rate limits

Refer to the vendor API documentation for current limits.

IMPLEMENTATION

Authentication at a glance

Authentication requirements and any available connection options are shown when installing this connector in Cyclr Console.

Authentication method
See Connector in Console
Credential required

Review the connector installation fields in Cyclr Console.