Real-time notifications
Send relevant product and workflow events to the right conversation.
CONNECTOR CATEGORY
Chat Connectors for SaaS products
Connect your SaaS product with team chat, conversational support and messaging applications to deliver timely notifications, connect conversations to business records and coordinate action from within chat.
Conversation context
Link messages and participants to CRM, support and project records.
Action from chat
Turn approved commands or responses into reusable workflows.
Channel governance
Control destinations, credentials and tenant-specific message rules.
CATEGORY OVERVIEW
Build connectivity with Chat Connectors
Cyclr’s Chat Connectors help SaaS teams embed customer-facing integrations with team chat, conversational support and messaging applications. Use reusable workflows to deliver timely notifications, connect conversations to business records and coordinate action from within chat, while Cyclr manages customer authentication, tenant-specific configuration and the Connector layer behind the experience.
FEATURED CONNECTORS
Featured Chat Connectors
Start with some of the most useful Chat Connectors for customer-facing integrations.
CONNECTOR LIBRARY
Explore all Chat Connectors
31 Connectors are available.
Aircall
Aircall empowers teams to ace every call with a phone system specifically... Read Article
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Any Other Application
Our library is ever growing. However, our team can accelerate the development... Read Article
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ChatGPT
ChatGPT is an artificial intelligence (AI) chatbot developed by OpenAI.
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Claude
Claude is a next generation AI assistant built for work and trained... Read Article
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DeepSeek
DeepSeek (深度求索), founded in 2023, is a Chinese company dedicated to making... Read Article
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Drift
With Drift on your website, any conversation can be a conversion. Instead... Read Article
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Drip
Drip is the first ECRM–an Ecommerce CRM designed for building personal and... Read Article
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Freshchat
Connect with customers on the channels they love and easily guide them... Read Article
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Freshdesk
Cloud-based customer support software & helpdesk ticketing system that assists customers over... Read Article
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Freshdesk Messaging
Connect with customers on the channels they love and easily guide them... Read Article
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Gist
A unified marketing, sales, and support platform that serves as a single... Read Article
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GoTo Webinar
From remote employee trainings to hybrid all-hands; pre-recorded product demos to multi-day... Read Article
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Intercom
Customer messaging apps for sales, marketing, and support, connected on one platform.
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Kustomer
A Customer-centric, Omnichannel Software For Immediate & In-depth Responses To Requests.
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Leadoo
Leadoo provide you with a suite of tools to optimise your conversion... Read Article
View Connector →Microsoft Teams
Microsoft Teams, the hub for team collaboration in Microsoft 365, integrates the... Read Article
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Oracle Eloqua
Enables marketers to plan and execute personalized marketing automation campaigns.
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Prodsight
Endpoints for syncing conversations and authors
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Salesforce Chatter
Build customer-facing integrations with the Salesforce Chatter Connector.
View Connector →Slack
Slack is a messaging app for teams.
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SummitAI
An AI-driven IT and Enterprise Service Management Suite
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Twilio Chat
Add chat to any app with SDKs for mobile and web.
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Twilio Conversations
Add chat to any app with SDKs for mobile and web.
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Twilio SMS
Twilio allows you to integrate voice and SMS communications into your applications.
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Twilio TaskRouter
The power of contact center routing made available for orchestrating interactions within... Read Article
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User.com
Send personalised emails at the perfect moment or activity. Increase returning traffic... Read Article
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WebinarJam
Build customer-facing integrations with the WebinarJam Connector.
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Willo
Willo is a global on-demand virtual video interviewing software, communication and recruitment... Read Article
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Zendesk
Zendesk makes it easy to support customers when they need your help.
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Zendesk Chat
Enabling real-time customer service for businesses around the world. Formerly Zopim.
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Zoom
Zoom is the leader in modern enterprise video communications, with an easy,... Read Article
View Connector →No matching Connectors found
Try another search or ask Cyclr about the Connector you need.
INTEGRATION USE CASES
What your users can do with these integrations
Notify teams about priority events
Connect high-priority product event activity with a reusable Chat integration workflow.
- Source: High-priority product event
- Workflow: Enrich the alert and post it to the correct channel
- Outcome: Teams respond faster with useful context
Create work from conversations
Connect flagged chat message activity with a reusable Chat integration workflow.
- Source: Flagged chat message
- Workflow: Capture the message, owner and due date as a task
- Outcome: Important requests do not disappear in chat
Link support conversations to CRM
Connect resolved conversation activity with a reusable Chat integration workflow.
- Source: Resolved conversation
- Workflow: Summarize permitted details and update the customer record
- Outcome: Account teams share a consistent history
AI INTEROPERABILITY
Use Chat Connectors with AI agents and MCP
Use Cyclr's Chat Connectors to make selected message, conversation, channel data and actions available to AI agents through governed MCP tools. Cyclr keeps authentication customer-specific, limits the methods each agent can use and can run reusable workflows before returning concise, grounded results.
COMMON QUESTIONS
Chat Connector FAQs
Chat Connectors are packaged integrations between a SaaS product and team chat, conversational support and messaging applications. With Cyclr, product teams can expose customer-facing workflows without building and maintaining every external API connection themselves.
Common data includes Message, Conversation, Channel, Participant and attachment. The exact objects and methods depend on the connected application and the permissions granted by each customer.
Typical uses include notify teams about priority events, create work from conversations and link support conversations to crm. Cyclr lets teams package these as reusable, tenant-aware workflows inside their own product experience.
Yes. Selected Connector methods can be exposed as governed MCP tools so an agent can retrieve relevant conversation context. Cyclr manages customer-specific authentication and allows product teams to validate, minimize and orchestrate data before it reaches the model.
KEEP EXPLORING
Related resources and Connector categories
Connector category