Chat Connectors

Integrate with chat connectors to automate communication, manage conversations, and enhance customer engagement.

Add Chat integrations into your SaaS

Chat connectors facilitate integration with leading chat platforms, helping users manage their communications effectively. By offering these connectors, SaaS companies can help their users streamline communication workflows, automate messaging, and enhance customer engagement.

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Take a look at some common use cases with our Chat Connectors

By integrating your SaaS application using Cyclr you can quickly and easily create scalable, user facing integrations with any of the Connectors in our library.

Connecting your SaaS platform with Microsoft Teams is a practical example. This integration allows users to collaborate in real-time, share information, and manage team communications efficiently, enhancing overall productivity.

Solve your users business cases natively, within your application, including use cases such as these:

Accounting and Chat integration use cases

  • Send new invoices from accounting to chat/communication
  • Send customer subscription payment reminders via email

Project Management and Chat integration use cases

  • Create new project management card from email, link email attachment(s), and in a weeks time (delay) create meeting in video chat for project progress review
  • Send email when project management card is updated or closed
  • Send messages to chat when a new comment, issue or review request has occurred in project management
  • Post teams project management commits to chat channel

Collaboration and Chat integration use cases

  • When a new milestone has been triggered send a channel message
  • Post new commits to channel message

ERP and Chat integration use cases

  • Speed up processing times with action triggered messaging to stakeholders
  • Keep your supply chain in the loop with developments using automated messaging

Support and Chat integration use cases

  • Add new chat conversations as support tickets
  • Add tag(s) to ticket when a tag is added to conversation

Customer Experience and Chat integration use cases

  • Initiate a chat when a customer has left a customer experience review rating less than 3 stars
  • After a customer has received chat support send an invitation to review their customer experience with the service

Sales and Chat integration use cases

  • Add new sales lead from new chat conversations and add record of chat to lead
  • Create a Sales lead from chat conversation and attach conversation to profile

CRMs and Chat integration use cases

  • Create chat messages for new CRM leads

Developer Tools and Chat integration use cases

  • When a new company has been created via chat create a new branch in developer tools

Accounting and Chat integration use cases

  • Send new invoices from accounting to chat/communication
  • Send customer subscription payment reminders via email

Project Management and Chat integration use cases

  • Create new project management card from email, link email attachment(s), and in a weeks time (delay) create meeting in video chat for project progress review
  • Send email when project management card is updated or closed
  • Send messages to chat when a new comment, issue or review request has occurred in project management
  • Post teams project management commits to chat channel

Collaboration and Chat integration use cases

  • When a new milestone has been triggered send a channel message
  • Post new commits to channel message

ERP and Chat integration use cases

  • Speed up processing times with action triggered messaging to stakeholders
  • Keep your supply chain in the loop with developments using automated messaging

Support and Chat integration use cases

  • Add new chat conversations as support tickets
  • Add tag(s) to ticket when a tag is added to conversation

Customer Experience and Chat integration use cases

  • Initiate a chat when a customer has left a customer experience review rating less than 3 stars
  • After a customer has received chat support send an invitation to review their customer experience with the service

Sales and Chat integration use cases

  • Add new sales lead from new chat conversations and add record of chat to lead
  • Create a Sales lead from chat conversation and attach conversation to profile

CRMs and Chat integration use cases

  • Create chat messages for new CRM leads

Developer Tools and Chat integration use cases

  • When a new company has been created via chat create a new branch in developer tools

Some of the many benefits of using Cyclr as your integration solution

Native

Native

Transform your API from backend to frontend, from developer focused to business user focused.

Deliver integrations natively from within your own application and add value to your end-users.

Build Quickly

Build Quickly

Add connectivity in days, not months. So you can add transformative technology to your system in no time at all.

Be responsive to the needs of your clients and your sales team.

No code integrations

No code integrations

Use our drag and drop integration builder to create integrations, then click to publish them to your app.

Your users can then search and deploy these integrations in a couple of clicks.

Ready to start your integration journey?

Book a demo to see Cyclr in action and start creating integration solutions for your customers

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