Updated on by Susanna Fagerholm
Collaborative integration building is a defining factor in how modern SaaS (software-as-a-service) companies stay competitive. The speed at which a product can connect to a customer’s tech stack often determines its success.
Yet, the people who field the “Can you integrate with this/that system?” questions are rarely the ones who write production code. Cyclr’s embedded iPaaS turns that disconnect into a partnership. It does this by giving developers and customer-facing support teams a shared workspace. As well as a comprehensive toolset for delivering integrations at speed and scale.
Each layer of Cyclr’s connectivity options, from Application, Database and Universal Connectors. To Utility Tools, AI Orchestration and On-Prem Integration. Enables both development and support teams to work together to rapidly deliver integrations.
A Common Language with Standardised API Connectors
Cyclr’s library of hundreds of API Connectors is the first core component for cross-team collaboration. From the most popular SaaS applications to more niche ones, each connector presents a standardized set of actions, triggers and methods. Regardless of whether the underlying API is REST, GraphQL, SOAP or something proprietary.
For developers, this means less time spent reading disparate API documentation and writing repetitive authentication or pagination code. For support teams, it means every connector behaves consistently inside Cyclr’s drag-and-drop builder. So once they know how to map a “Create Contact” step in HubSpot, they also know how to map a “Create Lead” in Salesforce.
Each connector also handles common API challenges, such as authentication, paging, rate limiting, and data transformation. As a result. developers are spared the low-level infrastructure work, and support teams can confidently launch integrations without risk of unexpected API failures.
Build Once, Re-use Everywhere
All of Cyclr’s connectors are designed to be multi-use. One connector can be installed to an account multiple times as separate instances. This lets teams adjust parameters to match specific requirements such as different tables or forms. Keeping technical debt in check while empowering non-developers to create specialized integrations to meet individual customer needs.
Custom Connector Creation for Specialized Use Cases
When a customer requests an integration that is not yet available, Cyclr offers clear paths forward:
- At the right subscription tier, businesses can create Custom Connectors using the Connector Creation Toolkit themselves.
- Cyclr’s own dedicated connector development team can be enlisted to build new connectors on request.
Once published, these custom connectors behave exactly like those in the core library, making them easy to use and combine with other connectors.
Data at the Source: Database Connectors
Critical business data often resides outside modern SaaS platforms. Cyclr’s database connectors provide a bridge between internal and cloud-hosted databases, allowing teams to retrieve, update, and synchronize information between structured systems and connected applications.
Support staff can access legacy systems or push updates to cloud-based tools using data from core databases, all without writing custom code. Cyclr supports a wide range of databases, including MySQL, PostgreSQL, Microsoft SQL Server, and MongoDB.
With control over data structures and access management, developers can govern usage while support teams automate updates and maintain accuracy across environments.
Connect Anything Quickly with Universal Connectors
Sometimes a one-off task or special request requires a quick solution. Cyclr’s Universal Connectivity options, including tools for file creation, form ingestion, FTP or SFTP access, and JSON or XML data handling, let support teams build quick integrations to address those needs immediately.
These connectors are designed for flexible and rapid deployment, making them ideal for addressing a wide range of use cases quickly and efficiently.
Utility Tools and Webhooks
Collaborative integration building extends beyond connectivity; it includes shared logic. Cyclr’s Utility Connectors offer the building blocks for advanced workflows that both developers and support reps recognise. Tools like Storage Connectors, triggers and webhooks allow teams to work together in creating meaningful, responsive integrations.
All logic is visually represented in Cyclr’s drag-and-drop integration builder, enabling both technical and non-technical team members to review, understand, and refine workflows.
AI Orchestration: Guardrails and Creativity Working Together
Cyclr’s AI Orchestration features allow teams to safely use AI without embedding it directly into their core application. Developers can create guardrails around data access, prompt formatting, and compliance. Meanwhile, support teams can experiment with workflows that use AI for tasks such as summarizing support tickets or generating responses.
Cyclr supports chaining multiple AI models together and integrates easily with external SaaS data sources. Because everything is managed inside the same platform, teams retain full control and visibility over how AI is used within their workflows.
Bridging Cloud and Legacy with On-Prem Integration
Not all systems live in the cloud. Cyclr supports integration with on-premises and legacy software through the SSH-connector and remote script execution. Developers can wrap these older systems with APIs or command-line automation, making them accessible through Cyclr’s workflow engine.
Support teams can then include these legacy steps in broader workflows that span modern SaaS tools and older in-house databases. Cyclr’s multi-tenant structure also ensures that data remains secure and separated for different customers or business units.
A Human-Centred Support Layer
Collaboration is as much cultural as it is technical. Cyclr’s robust platform is backed up with an expert connector development team and knowledge-rich support that forms a safety net for both developers and non-technical users.
Our numerous case studies from companies like Force24, Monica Vinader and Younium underline how Cyclr reduces the integration backlog:
- Developers focus on high-impact features and bespoke logic.
- Support and Success teams configure, test and launch integrations directly with customers.
- Customers see faster time-to-value and fewer hand-offs between departments.
Powering Collaborative Integration Building
Cyclr’s layered connectivity options transform collaborative integration building from a development bottleneck into a cross-functional practice. By abstracting away the technical complexity, it gives developers the freedom to focus on advanced use cases while empowering support teams to build and deploy everyday integrations.
With Cyclr, collaboration is embedded in every connector and integration. Developers and support teams share the same drag-and-drop canvas and speak the same integration language to deliver the modern integration experience today’s customers expect.
Ready to Build Smarter Data Workflows?
If you’re looking to streamline deep data ingestion, automate delivery to AI and analytics platforms, and embed powerful integrations directly into your SaaS product, Cyclr has you covered.
👉 Book a demo to see how Cyclr can power your ingestion and delivery pipelines
👉 Or start building with our visual workflow designer today
Let’s turn your data into action, in real time.
