SummitAI Integrations

Build & publish in-app integrations with our SummitAI connector

What is SummitAI?

An AI-driven IT and Enterprise Service Management Suite

Create automations with our SummitAI connector

Cyclr enables SaaS platforms to integrate their application with hundreds of other platforms. Use Cyclr’s low code integration builder to integrate your application with SummitAI, so you can provide in-app SummitAI integrations for your end users.

Why integrate with SummitAI

Your SaaS users want more and more integrations, but they take time and development resources to create. Which is why Cyclr’s white label, embedded integration platform enables you to create integrations between your application and SummitAI, as well as 100s of other apps, using low code tools.

SummitAI connector icon

Available Methods and Endpoints

List Incidents
Retrieve the incident list.
Create Incident
Create and log a new incident. To create custom fields these must be added in the format objCommonParameters.incidentParamsJSON.IncidentContainerJsonObj.CustomFields..
List Updated Incidents
Retrieve the list of new incidents since last successful run date.
Update Incident
Update and incident. To update custom fields these must be added in the format objCommonParameters.incidentParamsJSON.IncidentContainerJsonObj.CustomFields..
Download File
Download a file.

Do you want to access something that's not currently listed?

Just let us know and we can add it to the connector for you!

Top Use Cases for SummitAI Integrations

Quickly create integrations between your SaaS application and SummitAI with Cyclr's low code integration builder. Publish your SummitAI integration into your application using Cyclr's white label embedded integration marketplace.


  • Add new chat conversations as support tickets
  • Add tag(s) to ticket when a tag is added to conversation

Some of the many benefits of using Cyclr as your integration solution



Transform your API from backend to frontend, from developer focused to business user focused.

Deliver integrations natively from within your own application and add value to your end-users.

Build Quickly

Build Quickly

Add connectivity in days, not months. So you can add transformative technology to your system in no time at all.

Be responsive to the needs of your clients and your sales team.

No code integrations

No code integrations

Use our drag and drop integration builder to create integrations, then click to publish them to your app.

Your users can then search and deploy these integrations in a couple of clicks.

Related Resources

Syncing your support integrations for enhanced customer experience

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How to develop an API – Best Practices to Follow from Cyclr Developers

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Ready to start your integration journey?

Book a demo to see Cyclr in action and start creating integration solutions for your customers

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