Transform your API from backend to frontend, from developer focused to business user focused.
Deliver integrations natively from within your own application and add value to your end-users.
ServiceDesk Plus Integrations
Build & publish in-app integrations with our ServiceDesk Plus connector
What is ServiceDesk Plus?
Unified service management platform for the digital enterprise.
Create automations with our ServiceDesk Plus connector
Cyclr enables SaaS platforms to integrate their application with hundreds of other platforms. Use Cyclr’s low code integration builder to integrate your application with ServiceDesk Plus, so you can provide in-app ServiceDesk Plus integrations for your end users.
Why integrate with ServiceDesk Plus
Your SaaS users want more and more integrations, but they take time and development resources to create. Which is why Cyclr’s white label, embedded integration platform enables you to create integrations between your application and ServiceDesk Plus, as well as 100s of other apps, using low code tools.
Available Methods and Endpoints
Requests ↓
Assign Request
Assign a request to a technician.
Action
Get Request Summary
Get the summary of a request by ID.
Action
List New Requests
Get a list of all requests created since the last successful run.
Action
Update Request
Update details of a request by ID. User defined fields must be manually mapped.
Action
List Updated Requests
Get a list of all requests created since the last successful run.
Action
Close Request
Close a request by ID.
Action
Create Request
Create a new request. User defined fields must be manually mapped.
Action
Get Request
Get details of a request by ID.
Action
List Requests
Get a list of all requests.
Action
Get Resolution
Get details of the resolution of a request by ID.
Action
Upsert Resolution
Create / update the resolution of a request by ID.
Action
Users ↓
Get User
Get details of a user by ID.
Action
Do you want to access something that's not currently listed?
Just let us know and we can add it to the connector for you!
Related Connectors
Top Use Cases for ServiceDesk Plus Integrations
Quickly create integrations between your SaaS application and ServiceDesk Plus with Cyclr's low code integration builder. Publish your ServiceDesk Plus integration into your application using Cyclr's white label embedded integration marketplace.
Support
- Keep your support desk organised with automated actions for tagged tickets.
- Automatically notify other business systems when a ticket has been created.
Some of the many benefits of using Cyclr as your integration solution
Native
Build Quickly
Add connectivity in days, not months. So you can add transformative technology to your system in no time at all.
Be responsive to the needs of your clients and your sales team.
No code integrations
Use our drag and drop integration builder to create integrations, then click to publish them to your app.
Your users can then search and deploy these integrations in a couple of clicks.
Related Resources
ServiceDesk Plus Connector Documentation
Read ArticleSyncing your support integrations for enhanced customer experience
Read ArticleWhat is iPaaS?
Read ArticleReady to start your integration journey?
Book a demo to see Cyclr in action and start creating integration solutions for your customers
