Transform your API from backend to frontend, from developer focused to business user focused.
Deliver integrations natively from within your own application and add value to your end-users.
Support Connectors
Integrate with support connectors to automate customer support processes, manage tickets, and improve response times.
Add Support integrations into your SaaS
Support connectors facilitate integration with leading customer support platforms, helping users manage support interactions effectively. By offering these connectors, SaaS companies can help their users streamline support workflows, reduce response times, and enhance customer satisfaction.
Featured Support Connectors
Do you want to access something that's not currently listed?
Just let us know and we can build the connector or add to existing ones for you!
Take a look at some common use cases with our Support Connectors
Connecting your SaaS platform with Freshdesk is an excellent example. This integration allows users to manage customer support tickets efficiently, ensuring quick and effective resolution of customer issues. This is particularly useful for businesses aiming to improve their customer support services.
Solve your users business cases natively, within your application, including use cases such as these:
CRMs and Support integration use cases
- Add notes to CRM company/deal records from unresolved/resolved support tickets
- Create new leads in your CRM from support tickets
- Update support tickets when deals move through your CRM pipeline
- Add note to customer account when a support ticket is logged
- Get customer details when a support ticket from an existing customer is submitted
Collaboration and Support integration use cases
- Automatically add new support tickets to collaboration platform as tasks
- Create new events for support tickets in team calendar
Customer Experience and Support integration use cases
- Add a link to a ticket for customer to submit feedback about their experience with the support received
- Create service review invitations and send via SMS to new customers
Developer Tools and Support integration use cases
- Continually add new rows to a database from new support tickets
- Automatically update support ticket when the issue(s) has been resolved in developer tool
Sales and Support integration use cases
- Create new support tickets from new sales form entries
- Add new social lead ads as support tickets
SMS and Support integration use cases
- Send an SMS to contact list when a new public message is posted
- Create a new contact when a new user has been added to messaging channel
Product Management and Support integration use cases
- When a new conversation is created, add the user to support and create a new product management card
CRMs and Support integration use cases
- Add notes to CRM company/deal records from unresolved/resolved support tickets
- Create new leads in your CRM from support tickets
- Update support tickets when deals move through your CRM pipeline
- Add note to customer account when a support ticket is logged
- Get customer details when a support ticket from an existing customer is submitted
Collaboration and Support integration use cases
- Automatically add new support tickets to collaboration platform as tasks
- Create new events for support tickets in team calendar
Customer Experience and Support integration use cases
- Add a link to a ticket for customer to submit feedback about their experience with the support received
- Create service review invitations and send via SMS to new customers
Developer Tools and Support integration use cases
- Continually add new rows to a database from new support tickets
- Automatically update support ticket when the issue(s) has been resolved in developer tool
Sales and Support integration use cases
- Create new support tickets from new sales form entries
- Add new social lead ads as support tickets
SMS and Support integration use cases
- Send an SMS to contact list when a new public message is posted
- Create a new contact when a new user has been added to messaging channel
Product Management and Support integration use cases
- When a new conversation is created, add the user to support and create a new product management card
Some of the many benefits of using Cyclr as your integration solution
Native
Build Quickly
Add connectivity in days, not months. So you can add transformative technology to your system in no time at all.
Be responsive to the needs of your clients and your sales team.
No code integrations
Use our drag and drop integration builder to create integrations, then click to publish them to your app.
Your users can then search and deploy these integrations in a couple of clicks.
Ready to start your integration journey?
Book a demo to see Cyclr in action and start creating integration solutions for your customers
