Totango connector icon

Totango Integrations

Run any customer journey, easily and at scale. Everything you need to accelerate your customer success with the most widely adopted all-in-one Customer OS.

01

Low-code orchestration

Connect, compose and ship AI features faster.

02

Multi-tenant deployment

Isolate customer credentials and configurations at scale.

03

Governed access

Apply policies, field controls and audit trails across usage.

04

Embedded experience

Deliver workflows natively inside your product.

CONNECTOR OVERVIEW

Create automations with our Totango connector

Cyclr enables SaaS platforms to integrate their application with hundreds of other platforms. Use Cyclr’s low code integration builder to integrate your application with Totango, so you can provide in-app Totango integrations for your end users.

PRODUCT USE CASES

Top Use Cases for Totango Integrations

Quickly create integrations between your SaaS application and Totango with Cyclr's low code integration builder. Publish your Totango integration into your application using Cyclr's white label embedded integration marketplace.

Collaboration

  • When a task has been completed in collaboration software generate a customer experience invitation

ORCHESTRATION

How Totango works with Cyclr

Cyclr sits between your SaaS product and Totango to handle authentication, govern access and orchestrate every API call per customer, at scale.

  1. 1

    Your SaaS product

    Your app requests an action for a specific customer.

  2. 2

    Cyclr orchestration

    Cyclr authenticates, applies policies and routes the request.

  3. 3

    Totango

    Totango processes the request and returns a response to your app.

Customer-specific authentication · Governed data movement · Centralized visibility and audit

CONNECTOR COVERAGE

Available connector capabilities

Explore Totango methods you can orchestrate through Cyclr.

Users2

Upsert User(s)

Action

Create or update account users along with their attributes and tags.

List Users

Action

Returns all users.

Accounts4

List Account Collections

Action

List account collections.

Get Plan Summary for Account

Action

Returns the Plan Summary for a specific Account.

Upsert Account(s)

Action

Create or update accounts along with their attributes and tags.

List Accounts

Action

Returns all Accounts.

TECHNICAL DETAILS

Totango integration and API details

Review the sourced authentication and API behaviour used when configuring customer-facing Totango integrations in Cyclr.

API and authentication

API host
Not specified
Authentication
See Connector in Console
Credentials

Review the connector installation fields in Cyclr Console.

Method categories

See available methods

Pagination and rate limits

Pagination

Method-specific behavior should be confirmed before implementation.

Rate limits

Refer to the vendor API documentation for current limits.

IMPLEMENTATION

Authentication at a glance

Authentication requirements and any available connection options are shown when installing this connector in Cyclr Console.

Authentication method
See Connector in Console
Credential required

Review the connector installation fields in Cyclr Console.