Freshdesk Messaging Integrations

Build & publish in-app integrations with our Freshdesk Messaging connector

Freshdesk Messaging connector icon

Connect with customers on the channels they love and easily guide them to find answers fast with Freshdesk Messaging.

Book a demo to learn more about integrating with Freshdesk Messaging

Create automations with our Freshdesk Messaging connector

Cyclr enables SaaS platforms to integrate their application with hundreds of other platforms. Use Cyclr’s low code integration builder to integrate your application with Freshdesk Messaging, so you can provide in-app Freshdesk Messaging integrations for your end users.

Why integrate with Freshdesk Messaging

Your SaaS users want more and more integrations, but they take time and development resources to create. Which is why Cyclr’s white label, embedded integration platform enables you to create integrations between your application and Freshdesk Messaging, as well as 100s of other apps, using low code tools.

Available Methods and Endpoints

Get User
Get a user.
Update User
Update a user.
Create User
Create a user.
List Groups
List all groups.
Get Outbound Message
Get an outbound message.
Create Outbound Message
Creates a request to send whatsapp messages to users.
List Historical Dashboard Metrics
List all historical dashboard metrics.
List Instant Dashboard Metrics
List all instant dashboard metrics.
Update Agent
Update an agent.
List Agents
List all agents.
Get Agent
Get an agent.
List Channels
List all channels.
Get Conversation
Get a conversation.
Update Conversation
Update a conversation.
Create Conversation
Create a conversation.
Create Conversation Message
Create a conversation message.
Create Report
Create a report.
Get Report
Get a report.

Do you want to access something that's not currently listed? Just let us know and we can add it to the connector for you!

What Methods do you Need?

Top Use Cases for Freshdesk Messaging Integrations

Quickly create integrations between your SaaS application and Freshdesk Messaging with Cyclr's low code integration builder. Publish your Freshdesk Messaging integration into your application using Cyclr's white label embedded integration marketplace.


  • Add new chat conversations as support tickets
  • Add tag(s) to ticket when a tag is added to conversation

Customer Experience

  • Initiate a chat when a customer has left a customer experience review rating less than 3 stars
  • After a customer has received chat support send an invitation to review their customer experience with the service


  • Add new sales lead from new chat conversations and add record of chat to lead
  • Create a Sales lead from chat conversation and attach conversation to profile

Some of the many benefits of using Cyclr as your integration solution



Transform your API from backend to frontend, from developer focused to business user focused.

Deliver integrations natively from within your own application and add value to your end-users.

Build Quickly

Build Quickly

Add connectivity in days, not months. So you can add transformative technology to your system in no time at all.

Be responsive to the needs of your clients and your sales team.

No code integrations

No code integrations

Use our drag and drop integration builder to create integrations, then click to publish them to your app.

Your users can then search and deploy these integrations in a couple of clicks.

Ready to start your integration journey?

Recommended by G2 users

Book a demo to see Cyclr in action and start creating integration solutions for your customers