Transform your API from backend to frontend, from developer focused to business user focused.
Deliver integrations natively from within your own application and add value to your end-users.
Freshdesk Messaging Integrations
Build & publish in-app integrations with our Freshdesk Messaging connector
Connect with customers on the channels they love and easily guide them to find answers fast with Freshdesk Messaging.
Book a demo to learn more about integrating with Freshdesk MessagingCreate automations with our Freshdesk Messaging connector
Cyclr enables SaaS platforms to integrate their application with hundreds of other platforms. Use Cyclr’s low code integration builder to integrate your application with Freshdesk Messaging, so you can provide in-app Freshdesk Messaging integrations for your end users.
Why integrate with Freshdesk Messaging
Your SaaS users want more and more integrations, but they take time and development resources to create. Which is why Cyclr’s white label, embedded integration platform enables you to create integrations between your application and Freshdesk Messaging, as well as 100s of other apps, using low code tools.
Available Methods and Endpoints
Users ↓
Get User
Action
Get a user.
Update User
Action
Update a user.
Create User
Action
Create a user.
Groups ↓
List Groups
Action
List all groups.
Outbound Messages ↓
Get Outbound Message
Action
Get an outbound message.
Create Outbound Message
Action
Creates a request to send whatsapp messages to users.
Metrics ↓
List Historical Dashboard Metrics
Action
List all historical dashboard metrics.
List Instant Dashboard Metrics
Action
List all instant dashboard metrics.
Agents ↓
Update Agent
Action
Update an agent.
List Agents
Action
List all agents.
Get Agent
Action
Get an agent.
Channels ↓
List Channels
Action
List all channels.
Conversations ↓
Get Conversation
Action
Get a conversation.
Update Conversation
Action
Update a conversation.
Create Conversation
Action
Create a conversation.
Create Conversation Message
Action
Create a conversation message.
Reports ↓
Create Report
Action
Create a report.
Get Report
Action
Get a report.
Do you want to access something that's not currently listed? Just let us know and we can add it to the connector for you!
Top Use Cases for Freshdesk Messaging Integrations
Quickly create integrations between your SaaS application and Freshdesk Messaging with Cyclr's low code integration builder. Publish your Freshdesk Messaging integration into your application using Cyclr's white label embedded integration marketplace.
Support
- Add new chat conversations as support tickets
- Add tag(s) to ticket when a tag is added to conversation
Customer Experience
- Initiate a chat when a customer has left a customer experience review rating less than 3 stars
- After a customer has received chat support send an invitation to review their customer experience with the service
Sales
- Add new sales lead from new chat conversations and add record of chat to lead
- Create a Sales lead from chat conversation and attach conversation to profile
Some of the many benefits of using Cyclr as your integration solution
Native
Build Quickly
Add connectivity in days, not months. So you can add transformative technology to your system in no time at all.
Be responsive to the needs of your clients and your sales team.
No code integrations
Use our drag and drop integration builder to create integrations, then click to publish them to your app.
Your users can then search and deploy these integrations in a couple of clicks.
Ready to start your integration journey?
Book a demo to see Cyclr in action and start creating integration solutions for your customers
