Transform your API from backend to frontend, from developer focused to business user focused.
Deliver integrations natively from within your own application and add value to your end-users.
Kustomer Integrations
Build & publish in-app integrations with our Kustomer connector
What is Kustomer?
A Customer-centric, Omnichannel Software For Immediate & In-depth Responses To Requests.
Provide automations with our Kustomer connector
Cyclr enables SaaS platforms to integrate their application with hundreds of other platforms. Use Cyclr’s low code integration builder to integrate your application with Kustomer, so you can provide in-app Kustomer integrations for your end users.
Why integrate with Kustomer
Your SaaS users want more and more integrations, but they take time and development resources to create. Which is why Cyclr’s white label, embedded iPaaS enables you to create integrations between your application and Kustomer, as well as 100s of other apps, using low code tools.
Available Methods and Endpoints
Customers ↓
List New Customers
Retrieves all new customers in your organization created since the last run.
Action
Get Saved Search
Get details of a saved search by ID.
Action
List Updated Customers
Retrieves all updated customers in your organization updated since the last run.
Action
Get Customer
Retrieves a customer record based on the unique Customer ID.
Action
List Customers
Retrieves all customers in your organization.
Action
Conversations ↓
Update Conversation
Updates a conversation based on the unique conversation ID.
Action
List New Conversations
Retrieves a paginated list of new conversations for the organization created since the last run.
Action
Get Conversation
Retrieves a single conversation based on the unique conversation ID. You can also retrieve multiple conversations with a comma-separated list of IDs.
Action
Update Conversation Attributes
Updates the data attributes of a conversation based on the unique conversation ID.
Action
List Conversations
Retrieves a paginated list of conversations for the organization.
Action
Search Conversations
Search all conversations.
Action
Create Conversation
Create a Conversation.
Action
List Updated Conversations
Retrieves a paginated list of updated conversations for the organization updated since the last run.
Action
List Conversation Messages
Retrieves messages for a conversation.
Action
List Conversation Notes
Retrieves notes found in a specific conversation based on the conversation ID.
Action
Upsert Conversation Tags
Adds tags to a conversation by the tag name and/or the unique ID of the conversation.
Action
Remove Conversation Tags
Removes tags from a conversation by tag name and/or the unique ID of the conversation.
Action
Create Conversation Note
Create a conversation note.
Action
Work Items ↓
Get Work Item
Get details of a work item by ID.
Action
List Work Items in Queue
Get a list of all work items in a queue.
Action
Search Work Items
Search all work items.
Action
List Work Items by Conversation
Get a list of all work items by conversation ID.
Action
Queues ↓
List Queues
Get a list of all queues.
Action
Get Queue
Get details of a queue by ID.
Action
List Updated Queues
Get a list of all queues created or updated since last run.
Action
List New Queues
Get a list of all queues created since last run.
Action
Get Queue Metrics
Get queue metrics for up to 80 queues by ID.
Action
Klass ↓
Create Klass
Create a Klass.
Action
Outbound Webhooks ↓
Outbound Webhook Listener
Triggered when any of the events added to the webhook take place.
Webhook
KObjects ↓
Create KObject
Create a KObject.
Action
Do you want to access something that's not currently listed?
Just let us know and we can add it to the connector for you!
Top Use Cases for Kustomer Integrations
Cyclr is a powerful white-labelled integration platform that allows your teams to use low code tools to build data responsive integrations for your customers. Then quickly and seamlessly deploy them directly into your SaaS application.
CRMs
- Create customer experience invitations for new CRM contacts
Chat
- At the close of support chat conversation send customer experience link to review service received
Some of the many benefits of using Cyclr as your integration solution
Native
Build Quickly
Add connectivity in days, not months. So you can add transformative technology to your system in no time at all.
Be responsive to the needs of your clients and your sales team.
No code integrations
Use our drag and drop integration builder to create integrations, then click to publish them to your app.
Your users can then search and deploy these integrations in a couple of clicks.
Related Resources
Kustomer Connector Documentation
Read ArticleSync your support integrations for enhanced customer experience
Read ArticleIntegrations from Startup to Enterprise: SaaS Startups
Read ArticleReady to start your integration journey?
Book a demo to see Cyclr in action and start creating integration solutions for your customers
