Low-code orchestration
Connect, compose and ship AI features faster.
Drift Integrations
With Drift on your website, any conversation can be a conversion. Instead of traditional marketing and sales platforms that rely on forms and follow ups, Drift connects your business with the best leads in real-time.
Multi-tenant deployment
Isolate customer credentials and configurations at scale.
Governed access
Apply policies, field controls and audit trails across usage.
Embedded experience
Deliver workflows natively inside your product.
CONNECTOR OVERVIEW
Create automations with our Drift connector
Cyclr enables SaaS platforms to integrate their application with hundreds of other platforms. Use Cyclr’s low code integration builder to integrate your application with Drift, so you can provide in-app Drift integrations for your end users.
PRODUCT USE CASES
Top Use Cases for Drift Integrations
Quickly create integrations between your SaaS application and Drift with Cyclr's low code integration builder. Publish your Drift integration into your application using Cyclr's white label embedded integration marketplace.
Marketing
- Share new social media posts in messaging channel
- Get message notifications when there is a new email subscriber
- Post message for new or updated contacts
- Enrich your social media lead ad data with marketing information and post to messaging channel
Customer Experience
- Initiate a chat when a customer has left a customer experience review rating less than 3 stars
- After a customer has received chat support send an invitation to review their customer experience with the service
ORCHESTRATION
How Drift works with Cyclr
Cyclr sits between your SaaS product and Drift to handle authentication, govern access and orchestrate every API call per customer, at scale.
- 1
Your SaaS product
Your app requests an action for a specific customer.
- 2
Cyclr orchestration
Cyclr authenticates, applies policies and routes the request.
- 3
Drift
Drift processes the request and returns a response to your app.
Customer-specific authentication · Governed data movement · Centralized visibility and audit
CONNECTOR COVERAGE
Available connector capabilities
Explore Drift methods you can orchestrate through Cyclr.
Conversations7
List New Conversations
ActionGet a List of All New Conversations.
List All Conversations
ActionGet a List of All Conversations.
Get Conversation
ActionGet a Conversation.
List Messages
ActionGet a List of Messages from the Conversation specified.
List New Messages
ActionGet a List of New Messages from the Conversation specified.
Create Conversation
ActionCreate a New Conversation.
Upsert Message
ActionCreate or Update a Message in the Conversation specified.
Users5
List Updated Users
ActionGet a List of All Updated Users.
Get User
ActionGet a User by ID.
List All Users
ActionGet a List of All Users.
List New Users
ActionGet a List of All New Users.
Update User
ActionUpdates a User.
Contacts5
Get Contact by Email
ActionGet a Contact by Email Address.
Delete Contact
ActionDelete a Contact.
Get Contact by ID
ActionGet a Contact by ID.
Create Contact
ActionCreate a New Contact.
Update Contact
ActionUpdate a Contact.
Accounts7
List Updated Accounts
ActionGet a List of All Updated Accounts Since Last Run Time.
Update Account
ActionUpdate an Account.
Delete Account
ActionDelete an Account.
List All Accounts
ActionGet a List of All Accounts.
Create Account
ActionCreate a New Account.
Get Account
ActionGet an Account.
List New Accounts
ActionGet a List of All New Accounts Since Last Run Time.
TECHNICAL DETAILS
Drift integration and API details
Review the sourced authentication and API behaviour used when configuring customer-facing Drift integrations in Cyclr.
API and authentication
- API host
Not specified- Authentication
- See Connector in Console
- Credentials
Review the connector installation fields in Cyclr Console.
- Method categories
See available methods
Pagination and rate limits
Pagination
Method-specific behavior should be confirmed before implementation.
Rate limits
Refer to the vendor API documentation for current limits.
IMPLEMENTATION
Authentication at a glance
Authentication requirements and any available connection options are shown when installing this connector in Cyclr Console.
- Authentication method
- See Connector in Console
- Credential required
Review the connector installation fields in Cyclr Console.
KEEP EXPLORING