Integrate Zendesk

Provide your users with in-app integration with Zendesk

Zendesk

Zendesk makes it easy to support customers when they need your help.

Connector Methods

Tickets

Feature Description Type
Create Ticket Create a Zendesk ticket. Action
Update Ticket Updates a Zendesk ticket. Action
Delete Ticket Deletes a Zendesk ticket. Action
Get New Tickets Search for tickets that are new. Action
Get Open Tickets Search for tickets that are open. Action
Get Pending Tickets Search for tickets that are pending. Action
Get On Hold Tickets Search for tickets that are on hold. Action
Get Solved Tickets Search for tickets that have been solved. Action
Get Closed Tickets Search for tickets that are closed. Action
Get Tickets by Email Search for tickets submitted by a specified email address. Action
Get Ticket Search for tickets by ticket ID. Action
Import Ticket Import a ticket into Zendesk. Action
Create Multiple Tickets Bulk import tickets into Zendesk. Action

Satisfaction Ratings

Feature Description Type
List Satisfaction Ratings Get all received satisfaction ratings for an account. Action
Get Ticket Rating Gets the satisfaction rating for a specific ticket. Action
Create Satisfaction Rating Create the satisfaction rating for a solved ticket, or one that was solved and then re-opened. Action

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