Integrate Zendesk
Provide your users with in-app integration with Zendesk
Zendesk
Zendesk makes it easy to support customers when they need your help.
Connector Methods
| Feature | Description | Type |
|---|---|---|
| Create Ticket | Create a Zendesk ticket. | Action |
| Update Ticket | Updates a Zendesk ticket. | Action |
| Delete Ticket | Deletes a Zendesk ticket. | Action |
| Get New Tickets | Search for tickets that are new. | Action |
| Get Open Tickets | Search for tickets that are open. | Action |
| Get Pending Tickets | Search for tickets that are pending. | Action |
| Get On Hold Tickets | Search for tickets that are on hold. | Action |
| Get Solved Tickets | Search for tickets that have been solved. | Action |
| Get Closed Tickets | Search for tickets that are closed. | Action |
| Get Tickets by Email | Search for tickets submitted by a specified email address. | Action |
| Get Ticket | Search for tickets by ticket ID. | Action |
| Import Ticket | Import a ticket into Zendesk. | Action |
| Create Multiple Tickets | Bulk import tickets into Zendesk. | Action |
| List Tickets | Get a List of All Tickets. | Action |
| Feature | Description | Type |
|---|---|---|
| List Satisfaction Ratings | Get all received satisfaction ratings for an account. | Action |
| Get Ticket Rating | Gets the satisfaction rating for a specific ticket. | Action |
| Create Satisfaction Rating | Create the satisfaction rating for a solved ticket, or one that was solved and then re-opened. | Action |
| Feature | Description | Type |
|---|---|---|
| List Users | Get a List of All Users. | Action |
| Get User | Get a User by ID. | Action |
| Feature | Description | Type |
|---|---|---|
| Ticket Closed or Solved | Triggered When a Ticket is Closed or Solved by a User - please see docs for further instructions: https://docs.cyclr.com/zendesk-connector | Webhook |
| Feature | Description | Type |
|---|---|---|
| List Ticket Comments | Get a List of Comments for the Specified Ticket. | Action |
| Feature | Description | Type |
|---|---|---|
| List Organizations | Get a List of All Organizations. | Action |
| Get Organization | Get an Organization by ID. | Action |
| Feature | Description | Type |
|---|---|---|
| List Ticket Fields | Get a List of All Ticket Fields. | Action |
| Get Ticket Field | Get a Ticket Field by ID. | Action |
Looking for extra functionality in this connector? We build our connectors to our customer requirements, so if you need an extension get in touch.
With Cyclr you also get
200+ APIs
Connect to us and you unlock integration with our vast library of integrations -- instantly.
Always up-to-date
Our API connectors are tested automatically every day, we are constantly updating & adding new ones.
No code
Use our drag and drop builder to create template integrations for your users in minutes.
Native integration
Your users access all integrations right inside your app, no more plugins or third-party apps.