Provide your users with in-app integration with Zendesk
Zendesk makes it easy to support customers when they need your help.
Zendesk Connector Methods
|Update Ticket||Updates a Zendesk ticket.||Action|
|Delete Ticket||Deletes a Zendesk ticket.||Action|
|Get Tickets by Email||Search for tickets submitted by a specified email address.||Action|
|Get Ticket||Search for tickets by ticket ID.||Action|
|List Tickets||Get a List of All Tickets.||Action|
|Search Tickets||Search for tickets using your own criteria. Returns a maximum of 1,000 matching tickets.||Action|
|Create Ticket||Create a Zendesk ticket.||Action|
|Get New Tickets||Search for tickets that are new.||Action|
|Get Open Tickets||Search for tickets that are open.||Action|
|Get Pending Tickets||Search for tickets that are pending.||Action|
|Get On Hold Tickets||Search for tickets that are on hold.||Action|
|Get Solved Tickets||Search for tickets that have been solved.||Action|
|Get Closed Tickets||Search for tickets that are closed.||Action|
|Import Ticket||Import a ticket into Zendesk.||Action|
|Create Multiple Tickets||Bulk import tickets into Zendesk.||Action|
|Get Ticket Rating||Gets the satisfaction rating for a specific ticket.||Action|
|Create Satisfaction Rating||Create the satisfaction rating for a solved ticket, or one that was solved and then re-opened.||Action|
|List Satisfaction Ratings||Get all received satisfaction ratings for an account.||Action|
|Get User||Get a User by ID.||Action|
|List Users||Get a List of All Users.||Action|
|Upsert User||Create or Update a User.||Action|
|List Ticket Comments||Get a List of Comments for the Specified Ticket.||Action|
|Get Organization||Get an Organization by ID.||Action|
|Search Organizations||Search for an organization.||Action|
|List Organizations||Get a List of All Organizations.||Action|
|Upsert Organization||Create or Update an Organization.||Action|
|Get Ticket Field||Get a Ticket Field by ID.||Action|
|List Ticket Fields||Get a List of All Ticket Fields.||Action|
|Ticket Closed or Solved||Triggered When a Ticket is Closed or Solved by a User - please see docs for further instructions: https://docs.cyclr.com/zendesk-connector||Webhook|
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