Zendesk makes it easy to support customers when they need your help.
| Feature | Description | Type |
|---|---|---|
| List Assignable Groups | Get a list of all groups that can have members assigned. | Action |
| Update Group | Update an existing group. | Action |
| Get Groups Count | Get the number of groups. | Action |
| Get Group | Get a group by its group ID. | Action |
| Delete Group | Delete a group. | Action |
| Create Group | Create a new group. | Action |
| List Groups | Get a list of all groups. | Action |
| Feature | Description | Type |
|---|---|---|
| Upload App Package | Uploads a new app package to Zendesk Support. | Action |
| Get Requirements Install Status | Returns the status of the requirements installation. | Action |
| Install App | Install an app in the account. | Action |
| List Owned Apps | List all apps owned by the current account. | Action |
| List App Installations | List all apps installed in the account. | Action |
| List Requirements | Lists all app requirements for an installation. | Action |
| Delete App | Delete the specified app and remove it from the My Apps page in Zendesk Support. | Action |
| Update App Installation | Updates the specified installation. | Action |
| Get App Information | Retrieves information about the specified app accessible to the current user and account. | Action |
| Update App | Adds a build of an existing app to the job queue. | Action |
| Send Notification to App | Sends messages to currently open instances of a Zendesk Apps framework (ZAF) app. The messages cause an event to fire in the app. | Action |
| Delete App Installation | Removes an installed app. | Action |
| Create App | Adds a build of a new app to the job queue. | Action |
| Get App Installation | Retrieves information about the specified app installation. | Action |
| Feature | Description | Type |
|---|---|---|
| Ticket Closed or Solved | Triggered when a ticket is closed or solved by a user. | Webhook |
| Delete Target And Trigger | delete a target and trigger for webhooks. | Action |
| Ticket Updated | Triggered when a ticket is updated. | Webhook |
| Ticket Created | Triggered when a ticket is created. | Webhook |
| Feature | Description | Type |
|---|---|---|
| Export Audit Logs | Export the audit logs. | Action |
| List Audit Logs | Get a list of all audit logs. | Action |
| Get Audit Log | Get a single audit log by it's ID. | Action |
| Feature | Description | Type |
|---|---|---|
| List Ticket Field Options | Get Zendesk ticket field options. | Action |
| List Ticket Fields | Get a List of All Ticket Fields. | Action |
| Get Ticket Field | Get a Ticket Field by ID. | Action |
| Create Ticket Field Options | Create Zendesk ticket field options. | Action |
| Create Ticket Field | Create a Zendesk ticket field. | Action |
| Feature | Description | Type |
|---|---|---|
| Search Organizations | Search for an organization. | Action |
| Get Organization | Get an Organization by ID. | Action |
| Upsert Organization | Create or Update an Organization. | Action |
| List Organizations | Get a List of All Organizations. | Action |
| Feature | Description | Type |
|---|---|---|
| List Solved Tickets | Search for tickets that have been solved. | Action |
| Create Multiple Tickets | Bulk import tickets into Zendesk. | Action |
| Import Ticket | Import a ticket into Zendesk. | Action |
| Create Ticket | Creates a Zendesk ticket. Any new custom fields options will be added to Zendesk. | Action |
| Update Ticket | Updates a Zendesk ticket. Any new custom fields options will be added to Zendesk. | Action |
| Delete Ticket | Deletes a Zendesk ticket. | Action |
| List New Tickets | Search for tickets that are new. | Action |
| List Open Tickets | Search for tickets that are open. | Action |
| Get Ticket | Search for tickets by ticket ID. | Action |
| List Pending Tickets | Search for tickets that are pending. | Action |
| Search Tickets by Email | Search for tickets submitted by a specified email address. | Action |
| List On Hold Tickets | Search for tickets that are on hold. | Action |
| List Closed Tickets | Search for tickets that are closed. | Action |
| List Tickets | Get a List of All Tickets. | Action |
| Search Tickets | Search for tickets using your own criteria. Returns a maximum of 1,000 matching tickets. | Action |
| Feature | Description | Type |
|---|---|---|
| Show Session | Show a specific session for a user. | Action |
| Get Current Session | Show the currently authenticated session. | Action |
| Delete Sessions | Delete the authenticated session. | Action |
| Bulk Delete Sessions | Delete all the sessions for a user. | Action |
| List Sessions | Get a list of all the accounts sessions. | Action |
| Renew Current Session | Renew the currently authenticated session. | Action |
| Delete Session | Delete a specific session for a user. | Action |
| Feature | Description | Type |
|---|---|---|
| Get Job Status | Get Job. | Action |
| Feature | Description | Type |
|---|---|---|
| Create Satisfaction Rating | Create the satisfaction rating for a solved ticket, or one that was solved and then re-opened. | Action |
| Get Ticket Rating | Gets the satisfaction rating for a specific ticket. | Action |
| List Satisfaction Ratings | Get all received satisfaction ratings for an account. | Action |
| Feature | Description | Type |
|---|---|---|
| List Users | Get a List of All Users. | Action |
| Upsert User | Create or Update a User. | Action |
| Get User | Get a User by ID. | Action |
| Feature | Description | Type |
|---|---|---|
| List Ticket Comments | Get a List of Comments for the Specified Ticket. | Action |
Our Connector Layer enables you to unlock integrations with our vast library of SaaS Connectors -- instantly.
Our API connectors are tested automatically every day, we are constantly updating & adding new ones.
Use our drag and drop builder to create embeddable template integrations for your users with our Orchestration Layer.
Your users access all integrations right inside your app, no more plugins or third-party apps, with our Presentation Layer.
