Zendesk makes it easy to support customers when they need your help.
| Feature | Description | Type |
|---|---|---|
| Create Multiple Tickets | Bulk import tickets into Zendesk. | Action |
| List Pending Tickets | Search for tickets that are pending. | Action |
| Search Tickets | Search for tickets using your own criteria. Returns a maximum of 1,000 matching tickets. | Action |
| List Solved Tickets | Search for tickets that have been solved. | Action |
| List Tickets | Get a List of All Tickets. | Action |
| List Open Tickets | Search for tickets that are open. | Action |
| Get Ticket | Search for tickets by ticket ID. | Action |
| Create Ticket | Creates a Zendesk ticket. Any new custom fields options will be added to Zendesk. | Action |
| Delete Ticket | Deletes a Zendesk ticket. | Action |
| Import Ticket | Import a ticket into Zendesk. | Action |
| List New Tickets | Search for tickets that are new. | Action |
| Search Tickets by Email | Search for tickets submitted by a specified email address. | Action |
| List On Hold Tickets | Search for tickets that are on hold. | Action |
| List Closed Tickets | Search for tickets that are closed. | Action |
| Update Ticket | Updates a Zendesk ticket. Any new custom fields options will be added to Zendesk. | Action |
| Feature | Description | Type |
|---|---|---|
| Upsert User | Create or Update a User. | Action |
| Get User | Get a User by ID. | Action |
| List Users | Get a List of All Users. | Action |
| Feature | Description | Type |
|---|---|---|
| List Ticket Fields | Get a List of All Ticket Fields. | Action |
| Get Ticket Field | Get a Ticket Field by ID. | Action |
| Create Ticket Field | Create a Zendesk ticket field. | Action |
| List Ticket Field Options | Get Zendesk ticket field options. | Action |
| Create Ticket Field Options | Create Zendesk ticket field options. | Action |
| Feature | Description | Type |
|---|---|---|
| List Satisfaction Ratings | Get all received satisfaction ratings for an account. | Action |
| Create Satisfaction Rating | Create the satisfaction rating for a solved ticket, or one that was solved and then re-opened. | Action |
| Get Ticket Rating | Gets the satisfaction rating for a specific ticket. | Action |
| Feature | Description | Type |
|---|---|---|
| List Requirements | Lists all app requirements for an installation. | Action |
| List Owned Apps | List all apps owned by the current account. | Action |
| Get Requirements Install Status | Returns the status of the requirements installation. | Action |
| Get App Installation | Retrieves information about the specified app installation. | Action |
| List App Installations | List all apps installed in the account. | Action |
| Update App | Adds a build of an existing app to the job queue. | Action |
| Create App | Adds a build of a new app to the job queue. | Action |
| Send Notification to App | Sends messages to currently open instances of a Zendesk Apps framework (ZAF) app. The messages cause an event to fire in the app. | Action |
| Update App Installation | Updates the specified installation. | Action |
| Delete App | Delete the specified app and remove it from the My Apps page in Zendesk Support. | Action |
| Get App Information | Retrieves information about the specified app accessible to the current user and account. | Action |
| Install App | Install an app in the account. | Action |
| Delete App Installation | Removes an installed app. | Action |
| Upload App Package | Uploads a new app package to Zendesk Support. | Action |
| Feature | Description | Type |
|---|---|---|
| Ticket Closed or Solved | Triggered when a ticket is closed or solved by a user. | Webhook |
| Ticket Created | Triggered when a ticket is created. | Webhook |
| Delete Target And Trigger | delete a target and trigger for webhooks. | Action |
| Ticket Updated | Triggered when a ticket is updated. | Webhook |
| Feature | Description | Type |
|---|---|---|
| List Sessions | Get a list of all the accounts sessions. | Action |
| Delete Sessions | Delete the authenticated session. | Action |
| Delete Session | Delete a specific session for a user. | Action |
| Show Session | Show a specific session for a user. | Action |
| Get Current Session | Show the currently authenticated session. | Action |
| Bulk Delete Sessions | Delete all the sessions for a user. | Action |
| Renew Current Session | Renew the currently authenticated session. | Action |
| Feature | Description | Type |
|---|---|---|
| Delete Group | Delete a group. | Action |
| Update Group | Update an existing group. | Action |
| Get Groups Count | Get the number of groups. | Action |
| Get Group | Get a group by its group ID. | Action |
| Create Group | Create a new group. | Action |
| List Groups | Get a list of all groups. | Action |
| List Assignable Groups | Get a list of all groups that can have members assigned. | Action |
| Feature | Description | Type |
|---|---|---|
| List Ticket Comments | Get a List of Comments for the Specified Ticket. | Action |
| Feature | Description | Type |
|---|---|---|
| List Audit Logs | Get a list of all audit logs. | Action |
| Export Audit Logs | Export the audit logs. | Action |
| Get Audit Log | Get a single audit log by it's ID. | Action |
| Feature | Description | Type |
|---|---|---|
| List Organizations | Get a List of All Organizations. | Action |
| Search Organizations | Search for an organization. | Action |
| Get Organization | Get an Organization by ID. | Action |
| Upsert Organization | Create or Update an Organization. | Action |
| Feature | Description | Type |
|---|---|---|
| Get Job Status | Get Job. | Action |
Our Connector Layer enables you to unlock integrations with our vast library of SaaS Connectors -- instantly.
Our API connectors are tested automatically every day, we are constantly updating & adding new ones.
Use our drag and drop builder to create embeddable template integrations for your users with our Orchestration Layer.
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