4th June 2019
Introducing The Performance Layer
Cyclr has always had an in-built performance layer however, recently, we have… Read Article
Performance Layer
Manage Your Users' Accounts and Integration Usage
What is the Performance Layer?
Cyclr enables you to manage your users’ accounts, integration usage and performance at scale.
Designed with an intelligent ‘top-down’ approach, your Cyclr partner account enables you to analyse, query and then drill into your account’s usage data, showing you details about what integrations are in use and how they are performing.
What Integration Management Tools Are Available?
Your Cyclr Console has a full range of tools for managing users’ accounts, connectors and integration templates. Here are a few of them:
Explore Your Dashboard
Your Cyclr Console dashboard provides you with daily usage statistics; click on a day and view the breakdown across individual user accounts.
Filter & Sort Data
Explore usage and error rate data across accounts with our one-click filters and search features.
Usage Notifications
Be alerted when your tasks are running out so you can add more to your account or manage usage.
Connector Reporting
Understand what connectors are popular with your users and monitor active installs across all accounts.
Error Handling Functions
Drill into flagged transactions to identify what has caused an error.
Remote Authentication Capture
Generate secure links where users can authenticate connectors if you are running Cyclr in a services environment.
Audit Trails
Build and deploy new integrations as a team, so you can see who has done what.
Template Versioning
Iterate your integration workflows with full version management.
Customer Success Opportunities Through Integration
Not all integration templates have to be published into your SaaS platform. You can use the same tools to run Cyclr in a services environment and create bespoke workflows for users, installing them directly into their account in Cyclr.
Customer Success teams can manually install and customise integration templates from your library, or make new workflows from scratch.
What’s more, you also have the tools to allow your users to remotely authenticate any connector used in their custom workflow without them having to share credentials.
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Provide In-App, Self-Serve Integrations
Your integration templates can also be shared in your content marketing and be displayed on your website.
How you expose these template integrations to your users is up to you, but we have several options available, in what we call the Presentation Layer.
Presentation Layer
