Counterpoint Integrations

Build & publish in-app integrations with our Counterpoint connector

Counterpoint connector icon

Run your business. Connect with customers. Sell anywhere. NCR Counterpoint is the specialty retail management system that integrates your front end and back office seamlessly, so it's easy to grow your business.

Book a demo to learn more about integrating with Counterpoint

Create automations with our Counterpoint connector

Cyclr enables SaaS platforms to integrate their application with hundreds of other platforms. Use Cyclr’s low code integration builder to integrate your application with Counterpoint, so you can provide in-app Counterpoint integrations for your end users.

Why integrate with Counterpoint

Your SaaS users want more and more integrations, but they take time and development resources to create. Which is why Cyclr’s white label, embedded integration platform enables you to create integrations with therir application and Counterpoint and 100s of other apps using low code tools

Available Methods and Endpoints

List Agents
Action
List all agents.
Get Current Agent
Action
Retrieves information about the currently authenticated agent.
Get Survey Questions (Metadata Lookup)
Action
Create Satisfaction Rating
Action
Created a new satisfaction rating. The value provided must be the integer rating value, the string description for each field's allowed values is just for reference.
List Surveys
Action
Lists all surveys.
Get Ticket
Action
View a ticket from this Freshdesk account.
List All Tickets
Action
List all tickets from this Freshdesk account.
Delete Ticket
Action
Delete a ticket from this Freshdesk account.
Update Ticket
Action
Update a ticket in this Freshdesk account.
Create Ticket
Action
Create a ticket in this Freshdesk account.
List Updated Tickets
Action
List all tickets from this Freshdesk account updated since last run.
Add Note To Ticket
Action
Adds a note to a ticket, by default it is private.
List All Companies
Action
Get Company
Action
View a Company.
List All Conversations of a Ticket
Action
List All Ticket Notes.
List Admin Groups
Action
List all admin groups.
List Groups
Action
List all groups.
List Admin Group Agents
Action
List all agents in an admin groups.
Ticket Updated
Webhook
Ticket Closed
Webhook
Ticket Created
Webhook
Get Contact
Action
Get a contact from this Freshdesk account.
List All Contacts
Action
List contacts from this Freshdesk account.
Delete Contact
Action
Delete a contact from this Freshdesk account.
Update Contact
Action
Update a contact inside this Freshdesk account. You must change at least one field.
Create Contact
Action
Create a contact inside this Freshdesk account.

Do you want to access something that's not currently listed? Just let us know and we can add it to the connector for you!

What Methods do you Need?

Top Use Cases for Counterpoint Integrations

Quickly create integrations between your SaaS application and Counterpoint with Cyclr's low code integration builder. Publish your Counterpoint integration into your application using Cyclr's white label embedded integration marketplace.

Sales

  • Add new landing page form submissions to CRM as leads
  • Create new CRM entries when new contracts have been signed by leads

Some of the many benefits of using Cyclr as your integration solution

Native

Transform your API from backend to frontend, from developer focused to business user focused.

Deliver integrations natively from within your own application and add value to your end-users.

Build Quickly

Add connectivity in days, not months. So you can add transformative technology to your system in no time at all.

Be responsive to the needs of your clients and your sales team.

No code integrations

Use our drag and drop integration builder to create integrations, then click to publish them to your app.

Your users can then search and deploy these integrations in a couple of clicks.

Ready to start your integration journey?

Recommended by G2 users

Book a demo to see Cyclr in action and start creating integration solutions for your customers