Low-code orchestration
Connect, compose and ship AI features faster.
Twilio SMS Integrations
Twilio allows you to integrate voice and SMS communications into your applications.
Multi-tenant deployment
Isolate customer credentials and configurations at scale.
Governed access
Apply policies, field controls and audit trails across usage.
Embedded experience
Deliver workflows natively inside your product.
CONNECTOR OVERVIEW
Create automations with our Twilio SMS connector
When contacting your customers solely via email doesn’t meet your responsiveness goals, adding SMS as a communication channel can be a great way to keep in touch with your customers. Which is why Twilio SMS helps you easily leverage mobile communication, when combined with data from your other customer data sources.
PRODUCT USE CASES
Top Use Cases for Twilio SMS Integrations
The Twilio SMS connector allows you to add SMS functionality into your application in no time. Create your integration between your application and Twilio in our low-code integration builder, so you can quickly create communication automations triggered by actions taken by users, or time-based bulk messaging.
Chat
- From a new incoming SMS send a specific channel message
- Send new message alert as SMS
Marketing
- Send SMS to customer if they have abandoned their basket/cart
- Send customer reminder about product they have expressed interest in
ORCHESTRATION
How Twilio SMS works with Cyclr
Cyclr sits between your SaaS product and Twilio SMS to handle authentication, govern access and orchestrate every API call per customer, at scale.
- 1
Your SaaS product
Your app requests an action for a specific customer.
- 2
Cyclr orchestration
Cyclr authenticates, applies policies and routes the request.
- 3
Twilio SMS
Twilio SMS processes the request and returns a response to your app.
Customer-specific authentication · Governed data movement · Centralized visibility and audit
CONNECTOR COVERAGE
Available connector capabilities
Explore Twilio SMS methods you can orchestrate through Cyclr.
Usage Records1
List Usage Records
ActionList all usage records for an account. Optional parameters included.
Available Phone Numbers1
List Available Phone Number By Area Code
ActionReturn a list of Phone Numbers by Area Code. Can be any three-digit, US or Canada area code.
Incoming Phone Numbers3
Update Incoming Phone Number
ActionUpdate the selected incoming phone number.
List Incoming Phone Numbers
ActionReturn a list of all incoming phone numbers
Provision Incoming Phone Number
ActionProvision the incoming phone number. You will be charged when you provision the number, and the number will appear on the numbers page in the console.
SMS4
Send SMS
ActionSend an SMS or MMS message. You must provide at least one of the following parameters - Message and Media URL - but both can be used.
Retrieve SMS
ActionGet a single message by providing its MessageSid.
Retrieve Messages List
ActionGet a list of messages associated with your account.
Receive SMS
WebhookTriggered when an SMS is sent to a number in your Twilio account
Account1
List Accounts
ActionRetrieve a list of the Account resources belonging to the account used to make the API request. This list will include that Account as well.
TECHNICAL DETAILS
Twilio SMS integration and API details
Review the sourced authentication and API behaviour used when configuring customer-facing Twilio SMS integrations in Cyclr.
API and authentication
- API host
Not specified- Authentication
- See Connector in Console
- Credentials
Review the connector installation fields in Cyclr Console.
- Method categories
See available methods
Pagination and rate limits
Pagination
Method-specific behavior should be confirmed before implementation.
Rate limits
Refer to the vendor API documentation for current limits.
IMPLEMENTATION
Authentication at a glance
Authentication requirements and any available connection options are shown when installing this connector in Cyclr Console.
- Authentication method
- See Connector in Console
- Credential required
Review the connector installation fields in Cyclr Console.
KEEP EXPLORING