Low-code orchestration
Connect, compose and ship AI features faster.
Zendesk Sell Integrations
Zendesk Sell is a sales CRM software tool that enhances productivity, processes and pipeline visibility for sales teams. Eliminate friction and sell more.
Multi-tenant deployment
Isolate customer credentials and configurations at scale.
Governed access
Apply policies, field controls and audit trails across usage.
Embedded experience
Deliver workflows natively inside your product.
CONNECTOR OVERVIEW
Create automations with our Zendesk Sell connector
Enhance your in-house integration capabilities with low code tools and encourage your commercial teams to build scalable integrations with Zendesk Sell.
PRODUCT USE CASES
Top Use Cases for Zendesk Sell Integrations
Design, build and test reusable integrations for your users in minutes with Cyclr’s automation workflow builder. No code is required for these integration builds, and easy deployment options are available for publishing your templates directly in your SaaS, and in your apps UI.
CRMs
- If a customer has expressed interest in one particular product, you could automate a follow up email suggesting other products that are similar and provide more to the customer, but are at a higher price point. Ultimately using automated integrations for upsell/cross-sell opportunities.
- Create new CRM contacts from new sales form entries
- Add new contacts to CRM as new leads
ORCHESTRATION
How Zendesk Sell works with Cyclr
Cyclr sits between your SaaS product and Zendesk Sell to handle authentication, govern access and orchestrate every API call per customer, at scale.
- 1
Your SaaS product
Your app requests an action for a specific customer.
- 2
Cyclr orchestration
Cyclr authenticates, applies policies and routes the request.
- 3
Zendesk Sell
Zendesk Sell processes the request and returns a response to your app.
Customer-specific authentication · Governed data movement · Centralized visibility and audit
CONNECTOR COVERAGE
Available connector capabilities
Explore Zendesk Sell methods you can orchestrate through Cyclr.
Leads6
List New Leads
ActionList all new leads created since the last successful cycle run.
Update Lead
ActionUpdates a lead.
List Leads
ActionList all leads.
Get Lead
ActionGet a lead.
List Updated Leads
ActionList all updated leads created since the last successful cycle run.
Create Lead
ActionCreates a new lead.
Calls4
List Updated Calls
ActionList all updated calls created since the last successful cycle run.
Get Call
ActionGet a call.
List New Calls
ActionList all new calls created since the last successful cycle run.
List Calls
ActionList all calls.
Deals4
Get Deal
ActionGet a deal.
List Updated Deals
ActionList all updated deals created since the last successful cycle run.
List Deals
ActionList all deals.
List New Deals
ActionList all new deals created since the last successful cycle run.
TECHNICAL DETAILS
Zendesk Sell integration and API details
Review the sourced authentication and API behaviour used when configuring customer-facing Zendesk Sell integrations in Cyclr.
API and authentication
- API host
Not specified- Authentication
- See Connector in Console
- Credentials
Review the connector installation fields in Cyclr Console.
- Method categories
See available methods
Pagination and rate limits
Pagination
Method-specific behavior should be confirmed before implementation.
Rate limits
Refer to the vendor API documentation for current limits.
IMPLEMENTATION
Authentication at a glance
Authentication requirements and any available connection options are shown when installing this connector in Cyclr Console.
- Authentication method
- See Connector in Console
- Credential required
Review the connector installation fields in Cyclr Console.