Introducing The Performance Layer | Blog

SaaS Integration, Embedded iPaaS and API news for SaaS teams.

4th June 2019

Cyclr has always had an in-built performance layer however, recently, we have been spending substantial time developing this out in order to meet the increasing requirements of our growing customer base.

We have been making it easier than ever to monitor account usage and identify issues

These features are only available inside Cyclr, so if you don’t have an account make sure you book a demo to find out more about getting your own.

New Drill Down Options To Manage Workflows/Users At Scale

We’ve added some new features to our reporting screens that allow you to really drill down into your accounts’ usage data.

Where you already had a monthly usage chart on your Console’s dashboard, we have improved the interface so that you can now quickly click on an individual day to breakdown the usage by individual accounts.

From here, you can quickly see who your most integration intensive customers are, through a one-click filterable data table. You can then rapidly identify any behavioural changes and manage these.

What’s more, you can drill down even further, diving into an account’s workflow usage. Through clicking on an account’s Cycle Report button, you’ll be provided a breakdown of all of the integration workflows installed and running in their account, showing you task usage and error rates.

Task Usage Monitoring and Account Task Control

You now have a very visible macro task usage monitor on your Cyclr Console dashboard screen, so you can easily monitor your Partner Account limits.

You can even setup notifications for admins that will let you know when you’ve reached 80% of your monthly task usage limit.

Secure Tools To Capture Auth For Custom Workflows

So you’re creating and managing integrations for your customers but need them to authenticate the connectors for you. How best to do this securely and without having to give them access to your management console?

Well you can now generate a time-limited connector authentication link. Send this link to your client and they will be able to remotely authenticate connectors.

To try this feature, log into your Cyclr Console and go to:

User Management > Search for the User you want to receive authentication from > Click settings for that user > Under Accounts, click the “Connector Authentication Link” button > In the pop up, select the connector you want them to authenticate and a time and date the link should expire by > Click Generate

Active Connector Reporting

Take a top down view of all of the connectors you’re using in your integration templates. See which connectors are gaining traction amongst your users through drilling into how many times they’ve been installed and how many active instances are running.

Use this data to effectively map out your integration roadmap, connecting to applications in your users’ most important vertical markets.

Error Handling Functions

Use the Cycle Report to take a view of all of the active integrations that have been installed by your users. With one-click filtering you are able to identify any integration templates that are using more tasks or triggering more instances than you’re comfortable with. You can then go into the integration template and make improvements, or go directly into a user’s installed template to correct any errors made on setup.

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Daniel Twigg

With over 10 years experience in the Digital Marketing arena, covering industries including IoT, SaaS, fitness, computer gaming and music, Daniel has been Cyclr's marketing manager from the early days of the platform.