Provide your users with in-app integration with Freshdesk
Cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels.
Freshdesk Connector Methods
|Get Company||View a Company.||Action|
|List All Companies||Action|
|List Surveys||Lists all surveys.||Action|
|Get Current Agent||Retrieves information about the currently authenticated agent.||Action|
|List Agents||List all agents.||Action|
|Get Ticket||View a ticket from this Freshdesk account.||Action|
|List All Tickets||List all tickets from this Freshdesk account.||Action|
|Delete Ticket||Delete a ticket from this Freshdesk account.||Action|
|Update Ticket||Update a ticket in this Freshdesk account.||Action|
|Create Ticket||Create a ticket in this Freshdesk account.||Action|
|List Updated Tickets||List all tickets from this Freshdesk account updated since last run.||Action|
|Add Note To Ticket||Adds a note to a ticket, by default it is private.||Action|
|List Admin Groups||List all admin groups.||Action|
|List Groups||List all groups.||Action|
|List Admin Group Agents||List all agents in an admin groups.||Action|
|List All Conversations of a Ticket||List All Ticket Notes.||Action|
|Get Contact||Get a contact from this Freshdesk account.||Action|
|List All Contacts||List contacts from this Freshdesk account.||Action|
|Delete Contact||Delete a contact from this Freshdesk account.||Action|
|Update Contact||Update a contact inside this Freshdesk account. You must change at least one field.||Action|
|Create Contact||Create a contact inside this Freshdesk account.||Action|
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