Intercom Connector

Snooze Conversation

Snooze a conversation to reopen on a future date.

List Conversations

Gets a list of all conversations.

Reply to a Conversation

Reply to a conversation with a message from an admin or on behalf of a contact, or with a note for admins.

List Recently Closed Conversations By Admin ID

Gets a list of all the conversations closed by an admin since the last run time.

List New Conversations by Admin ID

Retrieve a list of new, open conversations filtered by Admin ID.

List New Conversations By User Email

Gets a list of all conversations by a users email since the last run time.

List New Conversations

Gets a list of all conversations since the last run time.

Search Conversations

Search Conversations.

List New Conversations By User ID

Gets a list of all conversations by a users ID since the last run time.

Close Conversation

Close the specified conversation.

Assign Conversation

Assign the specified conversation to a team or admin.

Update Conversation

Update a conversation by ID.

Open Conversation

Open the specified conversation.

List Conversation IDs

Gets a list IDs from all conversations. Useful when retrieving a large number of Conversations and you only require the Conversation IDs.

List Conversations By User Email

Gets a list of all conversations by a users email.

List Conversations By User ID

Gets a list of all conversations by a users ID.

Get Conversation

Get a full conversation.

Get Tag

Returns details of the specified Tag.

Tag Converstaion By Name

Attaches a tag specified by name to a conversation.

Add Tag

Creates a new Tag.

List Tags

Returns a list of all Tags.

Tag Converstaion By ID

Attaches a tag specified by Tag ID to a conversation.

List Workspace Total Count

Contains the total counts of information for a workspace.

Update Contact

Updates a contact.

Delete Contact

Delete a single contact by ID.

Create Contact

Creates a contact.

List New Contacts

List contacts created since the last Cycle.

Search Contacts

Provide a query to search available contacts.

List Contacts

Retrieves a list of contacts.

Get Contact

Retrieves a single contact by ID.

Get Contact by Email

Returns details of the specified user by email address.

List Updated Contacts

List contacts updated since the last Cycle.

Conversation User Created

Triggered when a user creates a conversation.

New Event

User Untagged

Triggered when a user is untagged.

User Email Updated

Lead Email Added

Conversation User Replied

Triggered when a user replies to a conversation.

User Tagged

Triggered when a user is tagged.

Conversation Note Added

Triggered when a note is added to a conversation.

User Created

Triggered when a new user is created in Intercom.

Conversation Closed

Triggered when a conversation is closed.

Company Created

Triggered when a new company is created.

Check Job Status

Check to see whether your export is ready for download. All jobs that have completed processing (and are thus available to download from the provided URL) will have an expiry limit of two days from when the export job completed. After this, the data will no longer be available.

Retrieve Data

This is the link to download your data in a csv format.

Create Export Job

Contains the total counts of information for a workspace.

Set Admin Away

Set an admin to away.

Get Admin

Returns details of the specified Admin.

List Admins

Returns a list of Admins.

Get Me

Returns the name, email and app ID of the current authorised admin.

Download Attachments

List Companies

Returns a list of Companies.

Attach Contact to Company

Attach a contact to a company.

Get Company

Gets the details of the specified Customer.

Update Company

Update an existing company by ID.

Upsert Company

Creates a new company record or update the record if it already exists.

Get Ticket

Gets a single Ticket.

List Tickets

Gets a list of all tickets.

Update Ticket

Update details of a ticket by ID.

List Updated Tickets

Gets a list of all tickets created or updated since last run.

Reply to Ticket as Contact

Reply to a specified ticket on behalf of a contact.

Reply to Ticket as Admin

Reply to a specified ticket on behalf of an admin.

List New Tickets

Gets a list of all tickets created since last run.

List Teams

Returns a list of all Teams.

Get Team

Get the details of the specified Team.

List Notes for User

Lists the Notes for the spcified user.

Get Note

Retains details of a Note.

Create a Note

Notes allow you to annotate and comment on your users.

List Segments

Returns a full listing of Segments.

Get Segment

Returns details of the specifed Segment.

Update Data Attribute

Updates a data attribute.

Create Data Attribute

Creates a data attribute.

List Data Attributes

Retrieves a list of data attributes.

List Ticket Types (For Copyable Category Lookup)

Webhook Post

Reposts an Intercom webhook.

Webhook Accept

Receives a webhook from Intercom.

List Articles

Gets a list of all articles.