Intercom

Integrate Intercom

Connect Intercom to many other apps without code.
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Integrate the apps you run to share data and trigger actions.

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Create branching workflows, blending many apps into a seamless process.

Timers

Trigger actions on dates, take the right action at the right time.

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View reports and ensure your workflows run smoothly.

Case Studies

How to Integrate Intercom with Pipedrive with Cyclr


Extend you Intercom helpdesk's capabilities with our connector


Connect your Intercom live chat to CRMs including Salesforce, Pipedrive, Insightly, Capsule, Microsoft Dynamics and many moreā€¦

Run realtime automation workflows that connect your users with your business systems

Sync user generated website data with your business systems

Try one of our prebuilt template integrations or build your own!


Help documentation available here

Pre-built Intercom integrations

Try any of these Intercom integrations, no account required

Intercom leads to Insightly CRM

This cycle lets you automate your new leads coming in through your Intercom messaging system on your website, sending them to your Insightly CRM as new leads.

Add Contact to Constant Contact Mailing List by Tagging User in Intercom

This cycle is triggered when a new tag is added to a user in Intercom. The cycle uses a decision step to identify the correct tag has been added (enter your tag name in settings), adding/updating the contact in Constant Contact if correct tag was added. Contact is also added to a specified list for targeted messaging.

Automatically create a Freshdesk ticket if a user triggers a certain event in Intercom

Here's a SaaSy support automation for you; when a user triggers a particular event in Intercom (such as an in-app error) a new contact and ticket is created in Freshdesk, helping you bust those bugs.

Add and Create Pipedrive Deals for new Users Created in Intercom

This cycle is triggered when a new user is created in Intercom, checking to see if an email address is included to add them to Pipedrive. The new user is checked against Pipedrive records, creating a new person and deal if they are not in there already, or just adding a new deal if they are listed.

Automatically add new users from Intercom to Active Campaign

This automation workflow helps you organise your new users registered through Intercom. The cycle is triggered when a new user is created, checking your ActiveCampaign contact list to see if they are registered. If they are not, a new contact is created, while if they are the contact is updated adding a tag to their record.

Full details

Explore our Intercom integration

Intercom Features

Full list of all Intercom API methods that we provide.

Users

Feature Description Type
Get User by Email get

Webhooks

Feature Description Type
Company Created Triggered when a new company is created. webhook
Conversation Note Added Triggered when a note is added to a conversation. webhook
Lead Email Added webhook
New Event webhook
User Created Triggered when a new user is created in Intercom. webhook
User Email Updated webhook
User Tagged Triggered when a user is tagged. webhook
User Untagged Triggered when a user is untagged. webhook
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