Integrate Intercom

Provide your users with in-app integration with Intercom

Intercom

Customer messaging apps for sales, marketing, and support, connected on one platform.

Connector Methods

Users

Feature Description Type
Get User by Email Returns details of the specified user by email address. Action
Get User by ID Returns details of the specified user by ID. Action
List Users Returns a list of users. Action
Add User Adds a new User. Action

Conversations

Feature Description Type
List Conversations Gets a list of all conversations. Action
Get Conversation Get a full conversation. Action
List Conversations By User ID Gets a list of all conversations by a users ID. Action
List Conversations By User Email Gets a list of all conversations by a users email. Action
List New Conversations By User ID Gets a list of all conversations by a users ID since the last run time. Action
List New Conversations By User Email Gets a list of all conversations by a users email since the last run time. Action
List New Conversations Gets a list of all conversations since the last run time. Action
List Recently Closed Conversations By Admin ID Gets a list of all the conversations closed by an admin since the last run time. Action
List Conversation IDs Gets a list IDs from all conversations. Useful when retrieving a large number of Conversations and you only require the Conversation IDs. Action
Reply to a Conversation Reply to a conversation with a message from an admin or on behalf of a contact, or with a note for admins. Action

Companies

Feature Description Type
Get Company Gets the details of the specified Customer. Action
List Companies Returns a list of Companies. Action

Admins

Feature Description Type
Get Admin Returns details of the specified Admin. Action
List Admins Returns a list of Admins. Action
Get Me Returns the name, email and app ID of the current authorised admin. Action

Teams

Feature Description Type
Get Team Get the details of the specified Team. Action
List Teams Returns a list of all Teams. Action

Segments

Feature Description Type
Get Segment Returns details of the specifed Segment. Action
List Segments Returns a full listing of Segments. Action

Notes

Feature Description Type
Get Note Retains details of a Note. Action
List Notes for User Lists the Notes for the spcified user. Action
Create a Note Notes allow you to annotate and comment on your users. Action

Internal

Feature Description Type
Webhook Post Reposts an Intercom webhook. Action
Webhook Accept Receives a webhook from Intercom. Webhook

Tags

Feature Description Type
Get Tag Returns details of the specified Tag. Action
Add Tag Creates a new Tag. Action
List Tags Returns a list of all Tags. Action

Notifications

Feature Description Type
User Email Updated Webhook
Lead Email Added Webhook
New Event Webhook
User Created Triggered when a new user is created in Intercom. Webhook
Company Created Triggered when a new company is created. Webhook
Conversation Note Added Triggered when a note is added to a conversation. Webhook
User Tagged Triggered when a user is tagged. Webhook
User Untagged Triggered when a user is untagged. Webhook
Conversation User Replied Triggered when a user replies to a conversation. Webhook
Conversation User Created Triggered when a user creates a conversation. Webhook
Conversation Closed Triggered when a conversation is closed. Webhook
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