Integrate Intercom

Provide your users with in-app integration with Intercom

Intercom connector

Intercom

Customer messaging apps for sales, marketing, and support, connected on one platform.

Intercom Connector Methods

Users

Feature Description Type
Get User by ID Gets the details of the specified user by their Intercom ID. Action
List Users Get the details of all users in the Intercom instance. Action
Get User by Email Gets the details of a User by their email address. Action

Webhooks

Feature Description Type
Conversation Note Added Triggered when a note is added to a conversation. Webhook
Lead Email Added Webhook
Company Created Triggered when a new company is created. Webhook
Conversation Closed Triggered when a conversation is closed. Webhook
User Tagged Triggered when a user is tagged. Webhook
User Created Triggered when a new user is created in Intercom. Webhook
User Untagged Triggered when a user is untagged. Webhook
User Email Updated Webhook
New Event Webhook
Conversation User Created Triggered when a user creates a conversation. Webhook
Conversation User Replied Triggered when a user replies to a conversation. Webhook

Conversations

Feature Description Type
Get Conversation Get a full conversation. Action
Reply to a Conversation Action
List Conversations Gets a list of all conversations. Action
Get New Conversations Gets a list of all conversations since the last run time. Action
Get Recently Closed Conversations By Admin ID Gets a list of all the conversations closed by an admin since the last run time. Action
Get New Conversations By User ID Gets a list of all conversations by a users ID since the last run time. Action
List Conversations By User Email Gets a list of all conversations by a users email. Action
Get New Conversations By User Email Gets a list of all conversations by a users email since the last run time. Action
List Conversations By User ID Gets a list of all conversations by a users ID. Action

Notes

Feature Description Type
Create a Note Notes allow you to annotate and comment on your users. Action

Admins

Feature Description Type
List New Activity Logs Get the details of admin activities logged since the last run. Action
View Current Admin and App Get the current admin and app. Action
Get Admin by ID Gets the details of the specified admin by their Intercom ID. Action
List Admins Get a list of Admins. Action
List Activity Logs Get the details of admin activities logged since the specified "Created After" date. Action

Contacts

Feature Description Type
List Contacts Get the details of all contacts in the Intercom instance. Action

Teams

Feature Description Type
List Teams Get the details of all teams in the Intercom instance. Action

User Events

Feature Description Type
List User Events Get the details of user events from within the past 90 days. Metadata fields should be added as custom fields with field location [events].metadata. (example: [events].metadata.mycustomfield). Action
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