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Intercom Integrations
Build & publish in-app integrations with our Intercom connector
What is Intercom?
Customer messaging apps for sales, marketing, and support, connected on one platform.
Create automations with our Intercom connector
Cyclr enables SaaS platforms to integrate their application with hundreds of other platforms. Use Cyclr’s low code integration builder to integrate your application with Intercom, so you can provide in-app Intercom integrations for your end users.
Why integrate with Intercom
Your SaaS users want more and more integrations, but they take time and development resources to create. Which is why Cyclr’s white label, embedded integration platform enables you to create integrations between your application and Intercom, as well as 100s of other apps, using low code tools.
Available Methods and Endpoints
Tags ↓
Tag Converstaion By Name
Attaches a tag specified by name to a conversation.
Action
Get Tag
Returns details of the specified Tag.
Action
Add Tag
Creates a new Tag.
Action
Tag Converstaion By ID
Attaches a tag specified by Tag ID to a conversation.
Action
List Tags
Returns a list of all Tags.
Action
Teams ↓
List Teams
Returns a list of all Teams.
Action
Get Team
Get the details of the specified Team.
Action
Segments ↓
List Segments
Returns a full listing of Segments.
Action
Get Segment
Returns details of the specifed Segment.
Action
Data Attributes ↓
Create Data Attribute
Creates a data attribute.
Action
Update Data Attribute
Updates a data attribute.
Action
List Data Attributes
Retrieves a list of data attributes.
Action
Notes ↓
Get Note
Retains details of a Note.
Action
Create a Note
Notes allow you to annotate and comment on your users.
Action
List Notes for User
Lists the Notes for the spcified user.
Action
Triggers ↓
List Ticket Types (For Copyable Category Lookup)
Action
Contacts ↓
List Contacts
Retrieves a list of contacts.
Action
Search Contacts
Provide a query to search available contacts.
Action
List New Contacts
List contacts created since the last Cycle.
Action
Create Contact
Creates a contact.
Action
Delete Contact
Delete a single contact by ID.
Action
Update Contact
Updates a contact.
Action
Get Contact
Retrieves a single contact by ID.
Action
Get Contact by Email
Returns details of the specified user by email address.
Action
List Updated Contacts
List contacts updated since the last Cycle.
Action
Admins ↓
Get Me
Returns the name, email and app ID of the current authorised admin.
Action
List Admins
Returns a list of Admins.
Action
Get Admin
Returns details of the specified Admin.
Action
Set Admin Away
Set an admin to away.
Action
Attachments ↓
Download Attachments
Action
Conversations ↓
Get Conversation
Get a full conversation.
Action
List Conversations By User ID
Gets a list of all conversations by a users ID.
Action
List Conversations By User Email
Gets a list of all conversations by a users email.
Action
List Conversation IDs
Gets a list IDs from all conversations. Useful when retrieving a large number of Conversations and you only require the Conversation IDs.
Action
Update Conversation
Update a conversation by ID.
Action
Assign Conversation
Assign the specified conversation to a team or admin.
Action
Close Conversation
Close the specified conversation.
Action
List New Conversations By User ID
Gets a list of all conversations by a users ID since the last run time.
Action
List New Conversations
Gets a list of all conversations since the last run time.
Action
List New Conversations By User Email
Gets a list of all conversations by a users email since the last run time.
Action
List New Conversations by Admin ID
Retrieve a list of new, open conversations filtered by Admin ID.
Action
List Recently Closed Conversations By Admin ID
Gets a list of all the conversations closed by an admin since the last run time.
Action
Reply to a Conversation
Reply to a conversation with a message from an admin or on behalf of a contact, or with a note for admins.
Action
List Conversations
Gets a list of all conversations.
Action
Snooze Conversation
Snooze a conversation to reopen on a future date.
Action
Open Conversation
Open the specified conversation.
Action
Internal ↓
Webhook Accept
Receives a webhook from Intercom.
Webhook
Webhook Post
Reposts an Intercom webhook.
Action
Tickets ↓
Get Ticket
Gets a single Ticket.
Action
List Tickets
Gets a list of all tickets.
Action
Update Ticket
Update details of a ticket by ID.
Action
List Updated Tickets
Gets a list of all tickets created or updated since last run.
Action
List New Tickets
Gets a list of all tickets created since last run.
Action
Export Job ↓
Create Export Job
Contains the total counts of information for a workspace.
Action
Retrieve Data
This is the link to download your data in a csv format.
Action
Check Job Status
Check to see whether your export is ready for download. All jobs that have completed processing (and are thus available to download from the provided URL) will have an expiry limit of two days from when the export job completed. After this, the data will no longer be available.
Action
Articles ↓
List Articles
Gets a list of all articles.
Action
Companies ↓
Upsert Company
Creates a new company record or update the record if it already exists.
Action
Update Company
Update an existing company by ID.
Action
Get Company
Gets the details of the specified Customer.
Action
Attach Contact to Company
Attach a contact to a company.
Action
List Companies
Returns a list of Companies.
Action
Notifications ↓
Company Created
Triggered when a new company is created.
Webhook
Conversation Closed
Triggered when a conversation is closed.
Webhook
User Created
Triggered when a new user is created in Intercom.
Webhook
Conversation Note Added
Triggered when a note is added to a conversation.
Webhook
Conversation User Created
Triggered when a user creates a conversation.
Webhook
New Event
Webhook
User Email Updated
Webhook
Lead Email Added
Webhook
Conversation User Replied
Triggered when a user replies to a conversation.
Webhook
User Tagged
Triggered when a user is tagged.
Webhook
User Untagged
Triggered when a user is untagged.
Webhook
Workspace ↓
List Workspace Total Count
Contains the total counts of information for a workspace.
Action
Do you want to access something that's not currently listed?
Just let us know and we can add it to the connector for you!
Related Connectors
Top Use Cases for Intercom Integrations
Quickly create integrations between your SaaS application and Intercom with Cyclr's low code integration builder. Publish your Intercom integration into your application using Cyclr's white label embedded integration marketplace.
Support
- Add new chat conversations as support tickets
- Add tag(s) to ticket when a tag is added to conversation
Support
- Add new chat conversations as support tickets
- Add tag(s) to ticket when a tag is added to conversation
Some of the many benefits of using Cyclr as your integration solution
Native
Build Quickly
Add connectivity in days, not months. So you can add transformative technology to your system in no time at all.
Be responsive to the needs of your clients and your sales team.
No code integrations
Use our drag and drop integration builder to create integrations, then click to publish them to your app.
Your users can then search and deploy these integrations in a couple of clicks.
Related Resources
Intercom Connector Documentation
Read ArticleSyncing your support integrations for enhanced customer experience
Read ArticleKeep customers and employees connected with chat Integrations
Read ArticleReady to start your integration journey?
Book a demo to see Cyclr in action and start creating integration solutions for your customers
