Integrate Intercom

Provide your users with in-app integration with Intercom

Intercom

Customer messaging apps for sales, marketing, and support, connected on one platform.

Connector Methods

Notifications

FeatureDescriptionType
User Email Updated Webhook
Lead Email Added Webhook
New Event Webhook
User CreatedTriggered when a new user is created in Intercom. Webhook
Company CreatedTriggered when a new company is created. Webhook
Conversation Note AddedTriggered when a note is added to a conversation. Webhook
User TaggedTriggered when a user is tagged. Webhook
User UntaggedTriggered when a user is untagged. Webhook
Conversation User RepliedTriggered when a user replies to a conversation. Webhook
Conversation User CreatedTriggered when a user creates a conversation. Webhook
Conversation ClosedTriggered when a conversation is closed. Webhook

Users

FeatureDescriptionType
Get User by EmailReturns details of the specified user by email address. Action
Get User by IDReturns details of the specified user by ID. Action
List UsersReturns a list of users. Action
Add UserAdds a new User. Action

Notes

FeatureDescriptionType
Create a NoteNotes allow you to annotate and comment on your users. Action
Get NoteRetains details of a Note. Action
List Notes for UserLists the Notes for the spcified user. Action

Conversations

FeatureDescriptionType
Reply to a Conversation Action
List ConversationsGets a list of all conversations. Action
Get ConversationGet a full conversation. Action
List Conversations By User IDGets a list of all conversations by a users ID. Action
List Conversations By User EmailGets a list of all conversations by a users email. Action
List New Conversations By User IDGets a list of all conversations by a users ID since the last run time. Action
List New Conversations By User EmailGets a list of all conversations by a users email since the last run time. Action
List New ConversationsGets a list of all conversations since the last run time. Action
List Recently Closed Conversations By Admin IDGets a list of all the conversations closed by an admin since the last run time. Action

Admins

FeatureDescriptionType
List AdminsReturns a list of Admins. Action
Get AdminReturns details of the specified Admin. Action
Get MeReturns the name, email and app ID of the current authorised admin. Action

Companies

FeatureDescriptionType
List CompaniesReturns a list of Companies. Action
Get CompanyGets the details of the specified Customer. Action

Teams

FeatureDescriptionType
List TeamsReturns a list of all Teams. Action
Get TeamGet the details of the specified Team. Action

Segments

FeatureDescriptionType
List SegmentsReturns a full listing of Segments. Action
Get SegmentReturns details of the specifed Segment. Action

Internal

FeatureDescriptionType
Webhook AcceptReceives a webhook from Intercom. Webhook
Webhook PostReposts an Intercom webhook. Action

Tags

FeatureDescriptionType
Add TagCreates a new Tag. Action
List TagsReturns a list of all Tags. Action
Get TagReturns details of the specified Tag. Action

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