Twilio Conversations connector icon

Twilio Conversations Integrations

Add chat to any app with SDKs for mobile and web.

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01

Low-code orchestration

Connect, compose and ship AI features faster.

02

Multi-tenant deployment

Isolate customer credentials and configurations at scale.

03

Governed access

Apply policies, field controls and audit trails across usage.

04

Embedded experience

Deliver workflows natively inside your product.

CONNECTOR OVERVIEW

Create automations with our Twilio Conversations connector

Cyclr enables SaaS platforms to integrate their application with hundreds of other platforms. Use Cyclr’s low code integration builder to integrate your application with Twilio Conversations, so you can provide in-app Twilio Conversations integrations for your end users.

PRODUCT USE CASES

Top Use Cases for Twilio Conversations Integrations

Quickly create integrations between your SaaS application and Twilio Conversations with Cyclr’s low code integration builder. Publish your Twilio Conversations integration into your application using Cyclr’s white label embedded integration marketplace.

Chat

  • Trigger workflows when a user has taken an action in your chat service.
  • Forward messages to internal messaging systems when an action is taken.
  • Send closed chats to external systems to keep a record of your user interactions.

ORCHESTRATION

How Twilio Conversations works with Cyclr

Cyclr sits between your SaaS product and Twilio Conversations to handle authentication, govern access and orchestrate every API call per customer, at scale.

  1. 1

    Your SaaS product

    Your app requests an action for a specific customer.

  2. 2

    Cyclr orchestration

    Cyclr authenticates, applies policies and routes the request.

  3. 3

    Twilio Conversations

    Twilio Conversations processes the request and returns a response to your app.

Customer-specific authentication · Governed data movement · Centralized visibility and audit

CONNECTOR COVERAGE

Available connector capabilities

Explore Twilio Conversations methods you can orchestrate through Cyclr.

Conversations6

List New Conversations

Action

Retrieve all conversation resources created since the last run.

Get Conversation

Action

Retrieve a single conversation resource.

List Updated Conversations

Action

Retrieve all conversation resources updated since the last run.

Create Conversation

Action

Create a new conversation.

List Conversations

Action

Retrieve multiple conversation resources.

Update Conversation

Action

Update a conversation resource.

Messages7

Delete a Message

Action

Delete a ConversationMessage resource.

List New Messages

Action

Retrieve all new Messages in a Conversation since the last run.

Create Message

Action

Create a ConversationMessage resource.

List Updated Messages

Action

Retrieve all Messages in a Conversation updated since the last run.

Update Message

Action

Update a ConversationMessage resource.

List Messages

Action

List all Messages in a Conversation.

Get Message

Action

Fetch a ConversationMessage resource.

Users7

List New Users

Action

Retrieve a list of ConversationUser resources created since the last run.

Delete User

Action

Delete a User resource.

Update User

Action

Update a ConversationUser resource.

List Updated Users

Action

Retrieve a list of ConversationUser resources updated since the last run.

Get User

Action

Fetch a specific User resource.

List Users

Action

Retrieve a list of ConversationUser resources.

Create User

Action

Create a Conversations User.

Roles7

Get Role

Action

Fetch a Role resource.

List New Roles

Action

Retrieve a list of all Role resources created since the last run.

List Updated Roles

Action

Retrieve a list of all Role resources updated since the last run.

Delete Role

Action

Delete a Role resource.

List Roles

Action

Retrieve a list of all Role resources.

Update Role

Action

Update a Role resource.

Create Role

Action

Create a Role resource.

Participants7

List Participants

Action

Retrieve a list of all participants in a given conversation.

List New Participants

Action

Retrieve all participants added to a conversation since the last run.

Get Participant

Action

Fetch a ConversationParticipant resource.

List Updated Participants

Action

Retrieve all updated participants in a given conversation since the last run.

Delete Participant

Action

Delete a ConversationParticipant resource from a given conversation.

Add Conversation Participant (SMS)

Action

Add a new participant to a conversation.

Update a Partcipant

Action

Update a ConversationParticipant Resource.

TECHNICAL DETAILS

Twilio Conversations integration and API details

Review the sourced authentication and API behaviour used when configuring customer-facing Twilio Conversations integrations in Cyclr.

API and authentication

API host
Not specified
Authentication
See Connector in Console
Credentials

Review the connector installation fields in Cyclr Console.

Method categories

See available methods

Pagination and rate limits

Pagination

Method-specific behavior should be confirmed before implementation.

Rate limits

Refer to the vendor API documentation for current limits.

IMPLEMENTATION

Authentication at a glance

Authentication requirements and any available connection options are shown when installing this connector in Cyclr Console.

Authentication method
See Connector in Console
Credential required

Review the connector installation fields in Cyclr Console.

KEEP EXPLORING

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Documentation

Twilio Conversations Connector Documentation

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