Updated on by Hayley Brown
Check out our latest integration tutorial – how to build an AI knowledge agent, learn how Cyclr uses Cyclr, discover how to extend Connectors, and see our latest customer story with Force24.
March zoomed by and in this month’s newsletter, we cover:
- Build an AI Knowledge Agent with technical advocate Wilson in his latest integration tutorial.
- Cyclr CEO Fraser discusses how Cyclr uses Cyclr demonstrating some internal integration use cases from different departments.
- Our feature spotlight this month focuses on how users can extend Connector capabilities with custom fields.
- New Connectors added to our library and Connector spotlight.
And much more!
Product Spotlight
Extend Connector Capabilties with Custom Fields
An embedded integration platform turns an API into a Connector. The Connector is built and by default, it includes widely required methods. It is mapped with the standard fields available by the API.
However, if there is a type of data required for a specific method but it hasn’t been mapped in the method fields, an embedded iPaaS provides the tools for users to add the necessary methods. These are referred to as Custom Fields, they allow users to tailor their integrations to match the unique data requirements of their business.
Key Points
- Extend Connector capabilities with custom fields.
- Generate custom fields with JSON.
- Test custom fields in Connector settings and then add to any integration.
Follow our step-by-step guide to discover how you can add custom fields to Connectors in Cyclr.
Build an AI Knowledge Agent with Cyclr
Discover how you can leverage Cyclr and rapidly build an AI knowledge agent. Integrating customer data to enhance the chatbot’s usefulness and provide a tailored experience.
Specifically, you’ll learn how to create a webhook integration with Slack and how to work with an LMM model (ChatGPT) with security control. This is just one example and this data source could be replaced with anything.
We are highlighting just one way if you’re a Cyclr subscriber you can leverage the tool, alongside your customer-facing integrations, to get extra internal benefits above and beyond our embedded capabilities.
Check out the full tutorial.
Internal Integration Use Cases from Cyclr’s CEO
Cyclr CEO Fraser discusses how Cyclr uses Cyclr demonstrating some internal integration use cases from different departments.
These use cases include:
- Connector Creation Toolkit
- Marketing Integrations
- Customer Success Integrations
- Support Integrations
Read the full blog post to see how Cyclr uses Cyclr.
Customer Success Story
Are you curious about how Cyclr enables our partners to grow? We’re excited to share Neural Voice’s success story!
Neural Voice is a voice-to-voice AI software that allows users to speak to an AI Voice Agent. These AI Characters sound like a person, respond like a person, and are a lot more in-depth than Siri or Alexa. These conversations are incredibly powerful with realistic AI characters that can be customised depending on what the business needs.
🚧 Challenge
Neural Voice wanted to reduce the need to build new integrations from scratch everytime which took time away from developing core product features.
💡 Solution
Neural Voice now has a suite of pre-built Cyclr template integrations in place for many of the most popular CRMs such as Hubspot, Pipedrive, Salesforce, etc., all of which work with OpenAI API. When a new customer signs up with them, they can simply copy the original template and customise it to suit the customer’s exact requirements.
💎 Result
By using Cyclr, Neural Voice has been able to:
- Increase their ROI and has resulted in a 25% increase in sales.
- Save days (and in some cases months) of work, and as a result, they’ve been able to focus on core product features.
- Increased and sped up training members of the team
Curious to learn more about how Cyclr enables our partners to grow? 🚀
Read the full case study.
Connector Spotlight
March’s Connector spotlight is Amazon Simple Storage Service (S3). It is one of the most widely used cloud storage and database solutions. We explored how you can unleash Amazon S3’s full potential with Cyclr, from setting up the connector to exploring potential use cases.
Learn more about Amazon S3
Connector Updates
New Connectors
- Amazon Selling Partner – helps Amazon sellers and vendors programmatically access their data for orders, shipments, payments and more.
- Workday Custom Reports – retrieves and stores data—such as employee, financial, and business-related data.
- GrowPath – legal case management software makes it simple for law firms to manage their legal cases with a single solution.
- Access Charity CRM – engage supporters, and manage campaigns, and donations.
- ReminderMedia – a marketing tool for realtors and other business professionals to use for generating referrals and repeat business.
We are continually adding to our public API connector library as well as building private APIs for our users.
Want to learn more about these Connectors or request your own? Schedule a consultation with the Cyclr team. We’d love to help!
